5 Comments

1. Beautiful, large, clean store. Great brands, good selection, helpful staff. Is it cheap, you ask? Well, I think you guessed right. No. You get what you pay for (most of the times).

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2. Firstly, as a longterm Loyalist member, the Bloomingdale rewards are indeed “rewarding.” I always find my favorite brands and sometimes something new. ‘

   I usually find a familiar face or two to assist me and they have always been helpful and knowledgeable.

   On Saturday evening, the 18TH of August at approximately 6PM, the sales associate in houseware was indeed of what one comes to expect when shopping at this store. She was helpful and upbeat and I not only found what I was looking for but bought some Vilreroy & Boch dishes that were on sale.

   Moving onto floor 2 with a slightly heavy “big brown bag”(the associate that I purchased the dishes from offered to help me but I declined), I approached a lone sales associate at Aqua where I had an online order to pick up(I had been there on the 14TH of August and found beachwear and ordered more online).

   I said hello and she barely looked up from whatever she was doing, muttered something, and looked down again. I asked if I could put my “big brown bag” down and she said, “I don’t know…” and didn’t assist me. I placed it down nonetheless and told her that I had an order to pick up. She didn’t offer to help so I searched for the associate from the previous day to help.

   As I looked for her or for anyone to help, I browsed for some pants that I found online to try on. As I was doing this, the associate from the previous day walked by. I greeted her but she didn’t seem to recognize me. I knew from the previous day that although her demeanor wasn’t rude, it wasn’t friendly either. I just casted it off that she was just having a bad day.

   I told her that I had something to pick up and she asked for my name. I asked her if I could give her my “big brown bag” while I shopped and she immediately said that she’d put it in the back unlike the other sales associate at the Aqua counter who didn’t offer to help.

   I received my order and tried some more items on and made another purchase, receiving more Bloomingdale rewards :). I was also assisted by another associate who offered to help with my “big brown bag” as I left.

   With regards to the associate on floor 3, service was the standard one excepts at Bloomies. The associate who assisted me on the 14TH and 18TH was helpful but as I mentioned before, didn’t seem interested or quite frankly, happy.

   However, the associate at the Aqua counter who didn’t greet me nor offer to assist me with items that were even purchased at the store is unacceptable. It is one thing to have an unhappy associate(I’d simply find another associate to help me in the future and they’d be the one losing a huge commission and gaining a future client) but for the sales clerk at the Aqua counter to be so blatantly rude is below par to say the very least.

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3. I very much enjoyed my experience getting Jo Malone fragrances with Christine and the other very cool representative. Christine is such an awesome knowledgeable spokesperson, and very awesome. I will be back to get other fragrances and dresses in the future!

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4. Best store ever! Always a fun experience to browse and enjoy the NY vibe they offer. Best service and selection.

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5. Very clean and beautiful store. Especially I was so impressed by the restroom. I think the best restroom among this shopping center.!

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