Summarize this content to 100 words Best Buy
📍 Location: 10200 Eastern Shore Blvd Ste 130, Spanish Fort, AL 36527, United States
📞 Contact Us: (251) 626-0948
🌐 Website: https://classic-stores.bestbuy.com/al/spanish-fort/10200-eastern-shore-blvd-678.html/?ref=NS&loc=ns100
Rating: 4.2
#Buy
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No complaints about the store but the best buy automated voice system is hands down the worst I have ever had to use. It doesn’t know how to connect you to the store, couldn’t find my account based on my phone number and despite just wanting to talk to geek squad it continually routed me to corporate customer service, making me sit on hold for cumulatively over an hour. Fix it please.
Ordered online for store pickup, order ready quick the next day. Tried to call store to tell them my wife would pickup not me..local number sends you to apparently Pakistan to customer service where I was told I couldn’t contact store and if I did change anything it may take 24hrs to go into affect. After losing my mind on three calls hopefully she can pickup today…if not they can refund my money and keep the order, Amazon has it also…will never shop again at Best buy again.
My older laptop with the “forever” Microsoft was no longer compatible with the latest windows update. The Geek Squad helped me transfer my hard drive contents to a new laptop and set it up. I would highly recommend them for courteous and professional service!
Always clean, they keep a decent amount of stock and the prices are usually pretty competitive. Getting help is sometimes hit or miss . They have a good variety of items from appliances to computers.
Ordering online made it quick and simple. I was notified in about 15 minutes my order was ready for pick up. Pulled into a space and let them know I had arrived and they were out in less than 5 minutes. Young man that loaded it in my car was concerned about me whether I had help to unload it at home. I told him no but I would figure it out. He very very nice and the whole process was great! Thank you!