Summarize this content to 100 words Ben Franklin Plumbing
📍 Location: 261 Mendel Pkwy E, Montgomery, AL 36117, United States
📞 Contact Us: (334) 230-7357
🌐 Website: https://www.benjaminfranklinplumbing.com/
Rating: 4.7
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Please beware, this Company will quote you one price and charge a higher price at the end. They will Rob you if you are not paying attention. I would advice you not use this Company, they will take advantage
Tim and Seth arrived promptly and quickly assessed the problem. They gave me options depending on my comfort level and budget. I didn’t feel pressured in making my selection. Both were courteous and professional. Great ambassadors for your company!
They do good job but expensive. I had to replace my toilet immediately. Every company was behind on schedule. Earliest I got was 1 week out. I called them and got immediate next day schedule. Before I called them I already had quote from other plumbing companies. They told me toilet replacement cost is $200 but when I called Ben Franklin they never gave me quote over the phone. Once the plumber came he told me that Toilet replacement cost is $365. They don’t match price with other company. I told him I had a quote from other company. I also had a name of that company and told them that they gave me price quote for replacing toilet is $200 but you were charging me $365. He told me that $365 is his company flat charge for toilet replacement. Since it was emergency that’s why I still did with them. He did good job. My point of view is like, You can be Expensive for faster service but not twice more expensive than other companies.
Chris was extremely professional, efficient and knowledgeable. He took his time to make sure things were done properly. I needed a gas line removed from a fireplace and a gas line capped in the laundry room. He answered all questions I had and worked diligently. He is a great asset to your team!
Requested a quote for a water filter and softener installation. I shopped around some other plumbers with good reviews and not only we’re they the cheapest for a service call ($49) they were available the soonest. The tech Blake showed up on time and was very helpful and knowledgeable with explaining our options.