5 Comments

1. Don’t waste your time going there if you need to be referred to a specialist. Poor communication. They dropped the ball, hard!! Like my quality life was not valued or I wasn’t valued as a patient. Initially, my original visit went over fine. I liked the staff and the Dr. The office was dirty. I wish I hadn’t of gone into the bathroom but I won’t say why on here. I paid cash for my visit. To get to my point of what i’m REALLY upset about.. I was seen first week of July before the holiday, I was told that I needed to be seen by a neurologist, that THEY would call ME asap. On July 16th – still NOTHING. I called to check what was going on. I had been waiting on a phone call from this office!! Nothing! They totally dropped the ball. I called them 3 days in a row. Never got a call back. Left several messages. Finally got a phone call and was given the excuse that there’s a lot of patients and that my chart got LOST. Excuse me?! I will never refer anyone here. Yes the staff was all nice and friendly. The nurse gave me helpful tips for some exercises i could do on my own in the meantime.. but AFTER my visit was absolutely unprofessional!! There is no excuse for how I have been TREATED. You can’t just make an appointment to see a neurologist without a referral. I showed up on time, paid in full, put my complete trust and faith in their office. I was completely let down. I feel totally neglected. I am reliant on their referral to make my quality of life better, I can’t walk or stand up.

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2. My 84 year old husband can no longer cut his own toenails, so I took him to Bay Podiatry in Saraland. A wonderful young woman did a great job cutting his toenails and smoothing out the edges. She then rubbed lotion into his feet and nails. Dr. Murphy came in to inspect my husband’s feet and nails. He was very personable and professional and made us feel like valued customers. We will definitely use Bay Podiatry for future foot needs. I wonder if most folks know that Medicare pays for nail clipping if a person is diabetic or is on blood thinners like my husband is because of heart disease.

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3. I can only give them 3 stars, doctor and staff are very friendly, however there is no communication, I just have to wing it on what to do after my bone spur surgery. I had inserts made for my shoes on my first visit and was told after checking on the size they wouldn’t know until they came in, 7 weeks later no call and I called this morning and my inserts are there but no one called me and my toe Ive been winging it on how to improve my healing. I was told after stitches and bandage was removed wait a week and I could get it wet but no more information, I still can’t wear a closed shoe my toe is still swelling and sore depending what I do. I did order a big toe correction padding to keep my toe straight and its improved from that……. BUT THEY ARE VERY FRIENDLY!!!

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4. II started seeing Dr. Murphy four years ago when I’d developed Neuropathy along with the pain and problems I had from this were callous type wounds on the bottom of my feet that would crack open. After two visits I started seeing a vast improvement, it wasn’t much longer that the bottom puff my feet looked like I had brand new baby soft skin. Dr. Murphy is the best doctor I’ve ever been to; he treats his patients with the utmost respect and understanding while he greets you with a big smile and his great personality. He makes you feel at ease and answers any questions you may have while explaining anything in terms that you understand. He has several different locations and depending on what day of the week depends on which one he’s in; this makes it such a convenience to his patients. His staff are always friendly and do whatever it takes to help Dr. Murphy’s patients. The wait time is great, I’ve never had an appointmentappointments last longer than 30 minutes and that’s everything from registration to being seen. I highly recommend Dr Murphy.

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5. Dr. Murphy and his staff are awesome ever since I started seeing him my foot dr Rudy from the movie is ehat I call him

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