Summarize this content to 100 words Batchelorâs Service
đ Location: 110 Durant St, Mobile, AL 36607, United States
đ Contact Us: (251) 626-0550
đ Website: https://www.batchelorsservice.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp
Rating: 4.9
#Batchelors #Service
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Beware the maintenance contractâŠthey donât maintain the unit. Then when the compressor failed, they paid for 1/2 the replacement. Not wanting to fully admit fault but when my unit failed again less than 1 year later and I called Keith Air out to see what my problem was, this is what we found. Not only was capacitor the wrong size which can kill a unit, neither of these filters had been replaced or cleaned out. Batchelors had come to my house several times between 2022-2023. There was a mess left in my attic, old parts boxes and what not left from when compressor was replaced. The cover was not put back on the inside unit in the attic. And yes I refused my service call a month or so ago because I knew they werenât doing their job properly and they texted me saying they were sending the same technician who had been at my house, hours before compressor died in October. Are you kidding? More than one person isnât paying attention over there. Finally, when my compressor issue happened I dealt with the most unpleasant business owner Iâve ever encountered. I wish the star rating had -5* because Iâd definitely give that to this company. However if your looking for an honest AC company, Iâve found Keith Air to be quite literally a breath of fresh air.
Jasmine I. performed the semi annual AC PM service on my unit and did a good job. She was on time, respectful of my home and courteous in every way. I have been very pleased with the service and support I have received from Batchlorâs.
Domnicke was superb! Very personable and professional. He was able to find and fix the issue with our garbage disposal. Batchelorâs has a great reputation and it was confirmed with this service call. We will definitely be using them for our heating and a/c needs in the fall.
Exceptional work. Bradley (the technician)was polite. He worked extremely quietly and quickly. He wore booties over his shoes (no grass, dirt or debris was brought in the house)which was greatly appreciated.
He provided pictures and videos of all parts serviced. He really went above and beyond.
He provided a/c filter recommendations and cleaned the blower exceptionally well also. Also completed maintenance on the outside unit.
The company called and provided a reminder days in advance of the service.
A actual person called not a robo reminder.
The company also provided a notification when the technician was in route.
One thing I appreciate immensely is that the company provides a picture of your technician so you are not surprised or uncertain of who they are when they show up.
This type of great service is the norm for Batchelorâs.
Which is why I use have been doing business with them for my HVAC needs for around three years.
Shawn M was outstanding this am on our service call.
Let us know he was on the way and gave an outstanding ETA.
Professional and cordial explaining what our issues were and how to proceed.
In the last year or so that we have had Batchelorâs on a service contract from the lady who answers the phone to the techs that come out to do the service has been fantastic.