5 Comments

1. I have been living in this community for 3 years, and my recent experience has been deeply troubling. On May 27, my vehicle was vandalized, resulting in $8000 worth of damage. The window was broken because Management did not fix the parking gate entrance for approximately 72 hours. Security informed me that the gate had malfunctioned five times in the last six months, highlighting a significant security issue that Avant has failed to address. Despite having a 24/7 security team, they have not adequately protected the residents or ensured our safety. After filing a police report, l escalated the issue to top management, who bluntly stated that they are not liable for any vehicle damages, regardless of the gate’s status. They also disclaimed
   responsibility for non-residents accessing the property through the malfunctioning gate. As a physician dedicated to serving the downtown LA community for the past three years, I feel obligated to advise others against renting here. If you value your safety and that of your family, do not book any apartments here or renew your lease. The management’s neglect and refusal to address serious security
   concerns are alarming. I am currently pursuing legal action against them due to their blatant negligence and lack of accountability.

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2. Johnathan was great and answered all of my questions thoroughly. TOP TIER customer service! He was very knowledgeable about the community and surrounding areas and also offered suggestions regarding move in and what to expect. I’m so glad he was able to assist me and make moving in a breeze. Definitely makes you feel at home.

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3. I am very grateful to be living in my apartment for over a year. The security team is always kind and Paola, who is part of the custodial team, is not only a consistently friendly face, but works incredibly hard to keep things clean in shared areas (which takes a lot when people are often leaving behind trash). Bernie and the maintenance team are also always friendly and quick to respond to a repair. I don’t think this apartment is for everyone based on its location, but I am thankful for the team working here and all they do to make it a comfortable place!

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4. Johnathan was an amazing help from the beginning. He has great communication skills and was able to cover all questions. Johnathan provided a lot of insight on what to expect during move in and all the great activity and food spots around the area. He’s a keeper for sure!

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5. We encountered a technical issue when we tried to sign the lease and the process took much longer than expected for the ID verification. However, Jonathan was very patient and helpful throughout this process. 5 star service for Jonathan but the IT part was a little frustrating 🙂

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