Auto Repair Express, based in Anaheim, California, provides comprehensive automotive repair and maintenance services. Catering to local residents and travelers, this reputable service center specializes in diagnosing, repairing, and replacing any vehicle issue. With a range of expert services including engine repairs, brake services, tire management, and regular maintenance checks, Auto Repair Express ensures your vehicle stays in top condition. Their skilled technicians utilize advanced diagnostic tools and high-quality parts maintenance to guarantee the longevity and safety of your car. Customer service and satisfaction are their top priority, making each visit a stress-free experience.
📍 Location: 524 W Lincoln Ave, Anaheim, CA 92805, United States
📞 Contact Us: (714) 635-1622
🌐 Website: https://carrepairinanaheim.com/
Rating: 4.7
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They seem like good people but really failed to do a good job when I asked for a pre purchase inspection. I ended up buying a car with a lot of problems.
The customer service I received from this company is unlike any other! Honestly, I didn’t believe customer service like this existed.
My husband and I planned a road trip with our three toddlers 500 miles from AZ to Disneyland (this was our first family vacation by the way). Although we had the car checked and basic maintenance done about a month before we left, 150 miles into our road trip the a/c stopped blowing cold.. with 6 more hours to go and three littles in the car plus the drive home a week later I was panicking we would need to turn around.. I called multiple places while on the road that were in driving distance of our hotel and found this place. I first spoke to Hector who was AMAZING! After hearing our situation and that we had pre paid experiences in Disneyland on our first two days and would need the car ready 3 days after that he insisted I not stress it and let it ruin our trip. He said, don’t miss your experiences with your kids, bring the car Wednesday and I’ll make sure it’s ready to go by your check out date which was Saturday.
My husband and I get the car there 2 days later on Wednesday first thing in the a.m. we asked if they had a shuttle back which they didn’t and we would have to wait for a car to come get us while poor grandma is still at the hotel trying to get three toddlers dressed and fed by herself. The owner and Lisa offered to take us back personally so we didn’t miss a moment more of our vacation!
2 days later we got a call the car had a cracked a/c compressor and was fixed and ready to go. This was our last day at Disneyland and of course these people were yet again so kind they offered to keep the car for us until the following morning so we didn’t have any interruptions on our last day of vacation. I picked the car up Saturday morning, no issues and the a/c is still working great 3 weeks later!
Thank you Lisa, Hector, Alfred and Efron. You offer such incredible customer service, my only complaint is that you aren’t in Arizona. If only you were close enough to be our regular mechanic! Anaheim residence, don’t go a where else, these people are top notch!
I highly recommend auto repair express. Hector the mechanic is honest, reasonable prices! Hector took the time to help me understand in customer language on the problems that my 2015 Toyota Camry had !! Excellent customer service 5 stars
Took my car in for an oil change and tire rotatation. Meet with Tito and was very satisfied with work done, price, and professionalism of Tito, very good work ethic and performance. Will be going back for any additional work since my car is out of factory warranty.
After inspection , bring my old Hyundai 2009 to Auto repair express for a much needed services : 2 new tires , alignment , axle replacement ,canister purge/valve replacement , hub bearing replacement ,transmission oil change and battery charging.
Thanks to Hector , everything has been done in timely manner and the car is now in a very good driving condition compare to before . Very reliable and serious business .