Amica Mutual Insurance Company is a prominent insurance provider specializing in property and casualty insurance. Established on providing comprehensive coverage for homeowners, renters, commercial, and business properties in various states. They offer personalized insurance solutions with a focus on customer satisfaction. With a legacy of reliable service and financial stability, Amica Mutual stands out for its quality products, competitive rates, and extensive claim support. The company’s commitment to safety and risk management includes advocating for risk-reduction measures, preparing local communities for emergencies, and continually adapting its offerings to meet evolving market needs. Overall, they are focused on securing peace of mind for their policyholders.
📍 Location: 3200 Park Center Dr #650, Costa Mesa, CA 92626, United States
📞 Contact Us: (877) 972-6422
🌐 Website: https://insurance.amica.com/ca/costa-mesa?utm_source=google&utm_medium=local&utm_campaign=google-local-dac
Rating: 2.8
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Buyer beware. This is the worst insurance company on the planet. RUN! Don’t walk. RUN! They sell themselves as a caring company but dropped our family’s car insurance after my husband had a minor accident (a fender bender). Worse yet, NO NOTIFICATION, and our family was driving for 7 weeks with no car insurance – unbeknown to us. Can you imagine what would have happened if we had an accident during that time? We could have lost everything…or even ended up in jail. I am shocked, outraged, saddened and feel completely victimized by the insensitive and horrific customer service and failure of this horrendous company to care enough to even pick up the phone to inform us of their decision to drop us. By the way, we had both home owners and insurance coverage under one policy. That didn’t matter to them. They could have easily made an effort to contact myself to say, “hey we’re dropping your husband’s policy, would you like to take him off of yours so that YOU can keep insurance on your vehicle?” but no effort was made. So both of us, driving children around, had no insurance on either vehicle. As customers, we all need to jump through hurdles and sign a BILLION forms to get insurance….but these crooked companies like Amica will drop you with no notification like soulless inhumane uncaring thieves once you have a minor accident. Isn’t that what insurance is for? If you are at all contemplating getting any form of insurance from this company, do yourself and your family a favor… RUN! This company doesn’t care about you or the safety of your family. They are horrific and should be out of business. And shame on anyone working for this company. I hope you you all know you’re working for the devil.
I’ve been a loyal Amica customer for over 10 years for all my insurance needs. Never a claim or any issue on my insurance. Then this year for no reason they increased my auto insurance by 40% (Near the max allowed by CA regulators. Surprised they would be so greedy with their loyal customers).
The only good thing is that Amica at least gave me 2 months notice so that I could shop around and find out that I could get even better coverage at a lower price than even my last year rates.
Yes, Amica has had a rate hike but so has every other insurance company as of late. That said, they have given me excellent service on my auto insurance claims and they insure my home as well
I added my husband to my policy. He got in a single accident. Amica sent me a letter 3 weeks before my renewal date that they will not be renewing my insurance due to my husband’s one accident. They said I could keep my coverage and exclude him, but my existing policy would cancel and I’d have to start a new one which was higher and they wanted half down. I asked if they could just exclude my husband after he gets his own policy this way I could keep my policy without all the extra fees. He told me in California that’s not allowed. Never heard of this. Also said that half down is a California thing. Again, never heard of that.
Horrible company.
I was rear ended by an Amica member. My car was no longer drivable. The agent never even reached out. I called in repeatedly asking for things to be done and it was pulling teeth. At one point she tried to tell me that they were rescinding my rental even though my car wasn’t fixed. Not drivable. The body shop she picked couldn’t work on my car. I had to call around body shops to find someone to fix it and then she suddenly changed her mind and I got to keep the rental. They did not reimburse my parking tickets for my car being on the road unfixed until it was able to be towed by them (weeks). Very difficult and unfortunate experience. I have been rear ended before and the experience with the other insurance company was nothing like this