Alcom Marine Electronics is a company specializing in innovative marine electronics solutions, catering to the recreational and professional marine market. They offer an extensive range of products such as navigation systems, radar, AIS (Automatic Identification System), autopilots, and communication devices. Customers appreciate the companyâs commitment to high-quality, durable equipment, tailored to meet diverse marine communication needs. With a focus on customer service and technical expertise, Alcom Marine Electronics facilitates enhanced safety and efficiency in sea voyages. They are responsible for leveraging the cutting-edge technological advancements in marine electronics, ensuring seamless connectivity, reliable performance, and optimal experience while on the water. Their contribution is crucial in todayâs technology-driven maritime industry, providing clients and partners with state-of-the-art products to transform traditional marine operations.
đ Location: 711 W 17th St # C12, Costa Mesa, CA 92627, United States
đ Contact Us: (949) 515-1727
đ Website: http://www.alcommarine.com/
Rating: 3
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I needed to install a new Airmar transducer. I wanted to make sure it was done right so I called Airmar. They said that if I go to a certified installer that I would get a 3 year extended warranty. They gave me the names of a few in my area and Alcom was one of them. I called Alcom and spoke to Todd and told him about the certified installation and about wanting the 3 year extended warranty. He said yeah âwe can do thatâ. That was a lie.
They sent me to a shipyard and instead of installing it themselves, Alcom told me to have the shipyard install the transducer and all they would need to do is set it up for the warranty. The next day I called Airmar to make sure that was right and Airmar said the warranty only applies if an ACI certifiedu technician did the actual physical installation and that they would have pretest the unit and post test once installed then upload the results to Airmar for the extended warranty to go into effect.
I was confused. When I then asked Todd why he didnât tell me that one of their certified techs did not install the unit? â He tried to put it on me and said âwhy didnât you ask the Shipyardâ to have a certified tech install it? He also said the Shipyard was certified to do the installation so I would get the extended warranty anyway. That was another lie. The shipyard was not a certified installer. Mind you, having installed by a certified tech was the only reason I even called Alcom to do the work. I was given their information from Airmar. Turns out one of the older guys (maybe the owner) told me that he was certified but doesnât do installations and hasnât done so for years â but thatâs why theyâre on Airmarâs list. Isnât this something Todd should have told me?
Another thing â Alcom was supposed to do some other work for me. After looking on their website and reading up in their technicians, I was surprised when someone showed up I didnât recognize. He said he was the tech from Alcom. Again, a random guy mentioned nowhere on their website. They sub-out their jobs. Deceitful and misleading. Absolutely do not recommend.
This guy is so rude amd pretentious.
I wouldnât buy or have anything to do with his business.
He will buy your marine electronics and mark them way up amd rip you off.
Even rich people like a deal.
Remember !
Positive reviews travel far
Negative reviews travel further.
This company is not honest. Looking to take advantage of there customers. Especially if they know you are new to boating.