Alabama Internal Medicine, PC is a medical practice based in Alabama specializing in internal medicine. The practice provides comprehensive care for adults, focusing on preventive health, disease management, and chronic condition care. With a team of skilled physicians and healthcare professionals, they aim to improve patient outcomes through a combination of clinical expertise, patient education, and coordinated care. By delivering personalized treatment plans and preventive strategies, Alabama Internal Medicine, PC works to enhance the overall well-being of their patients in the state of Alabama.
đ Location: 3536 Vann Rd suite b, Birmingham, AL 35235, United States
đ Contact Us: (205) 838-3200
đ Website: http://alabamainternalmedicine.com/
Rating: 3.3
#Alabama #Internal #Medicine
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As a caregiver multiple times in my life and a patient, I have NEVER been to any physicianâs office where the staff showed a deeper dedication to their patients. Carrie Cole and her staff go above and beyond for her patients. I have personally witnessed these people working through their lunches, calling patients PERSONALLY to help them with their needs and a level of patience and care for the elderly which is unsurpassed. I am in awe of the dedication Carrie and her staff has to their patients.
I arrived today for a new patient appointment exactly 6 minutes late. The receptionist was very rude to me for being late and told me the dr wouldnât see me. I explained that I was only a few minutes late and she be been trying to see someone for months. The receptionist snapped back at me and said âwell whatâs wrong with you? We can only see you today if you are on medication of something is wrong?â Dr. kulback saw me anyway. I have NEVER had the displeasure of dealing with such an awful person.
Based on everyone elseâs experience with that âreceptionistâ in the office, she should have been let go years ago. I likely will not be returning to this office.
Iâd avoid this place if youâre LGBTQ. Think they saw my husbandâs name on my insurance card and made up some policy excuse not to see me, even though I have a PPO plan.
Donât think I didnât see you pointing at the out-of-pocket cost list as you were telling me about this âpolicy.â
I recently accompanied my grandmother to her appointment and am so impressed by the office staff and providers! Everyone was so kind. Carrie Cole PA was very personable and spent time making sure my grandmother felt heard, she also addressed all of her symptoms and concerns. After the appointment, I have had no issues getting in contact with the office and have received timely responses each time. I am so thankful to have trustworthy providers caring for my grandmother!
On April 21 my husband had an appointment at Alabama Internal Medicine. Once we arrived we were âgreetedâ by the receptionist with a very combative attitude, where it seemed as if we were bothering her just by being there. The doctor was out sick, and our appointment had to be rescheduled. This is understandable, doctors get sick too, however we were never contacted to re-schedule the appointment and were shocked at the attitude towards us. I am sure interactions with other members of the office would have been much more pleasant, but from our experience Alabama Internal Medicine has incredibly unfriendly and unhelpful staff, which I hope to never encounter again.