5 Comments

1. This is a wonderful clinic! You may not see your doctor each time you have an appointment, but that’s just standard with other fertility clinics plus their nurse practitioners are awesome! Going through a loss and Megan the nurse practitioner with Yvonne has been so kind with me. Megan gave me a hug today and that meant so much to me. I don’t have my baby yet, but I’m very hopeful that it will happen with their help. My doctor is Dr. McLean and she has been kind and understanding.

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2. This was a learning experience if you go to a clinic that is money motivated. I was a patient and couldn’t believe that I never meet my doctor only nurse practitioners. How unprofessional that my first visit was my doctor nurse practitioner and after that a different person each time. I asked a nurse if they can make letrozole a stronger dosage since my embryo was only one. I was told no so I ask why are we doing the same thing if I’m not getting any results. I changed fertility doctors and that was the best decision ever made because that doctor I saw every time I went to the doctor and will change my medication if I’m not getting pregnant. Don’t waste your money or time with this clinic.

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3. Doctors do not perform procedures here. They committed insurance fraud and then after they were caught they turned a very small bill into collections instead of contacting us. They billed 4 cycles to the insurance and after we quit using them after a very painful experience for my wife during a procedure performed by only a nurse they decided to bill us instead. No follow up calls from doctors. Very bad experience and most people we have talked to have had unsuccessful procedures at this place. I would do my homework on the difference of a fertility specialist and a reproductive endocrinologist. This place does not have real reproductive endocrinologist. My advice would be go to UAB.

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4. We had an amazing experience here! We had Dr. Mann and she was great. Very thorough and would take the time to answer all my questions and explain in a way I could actually understand. Faith was my main IVF coordinator and she was so sweet and empathetic so special shout out to her as well. Everyone we encountered in our care was great.

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5. I will say upfront, I liked everyone I worked with here and found them caring and compassionate. However, you are not going to get the results you want at this clinic. Friends told me to go elsewhere and I didn’t listen, because I didn’t want to start over, and because I don’t have fertility issues (I get pregnant easily, and am only doing IVF for genetic testing purposes). I figured it would be fine to go here under my circumstances. I was very wrong. It was a devastating experience, and I have nothing to show at the end of it (there wasn’t even a single embryo to send off for testing—about the worst outcome I’ve ever heard of, and again I’m not even infertile). Don’t take my word for it–look at the other reviews on here, look at the SART data (which shows success rates for different IVF clinics), and ask people in town. You will not come across many success stories. Also, this is the most expensive clinic I saw when researching–most others offered package pricing or a second try if the IVF doesn’t work. This was the only one I found that didn’t. I do not leave this review to be unkind. As I said, I liked the people I worked with; but my heart is with people who have had a difficult pregnancy journey, because I have too, and I am leaving this honest review because I feel like the only good that can come out of my experience is to prevent others from having the same one. Please look at the data before going to this clinic and spending $30,000.

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