Summarize this content to 100 words Alabama Family Practice PC
📍 Location: 370 St Lukes Dr, Montgomery, AL 36117, United States
📞 Contact Us: (334) 213-3606
🌐 Website: https://alfamilypractice.com/
Rating: 3.7
#Alabama #Family #Practice
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Absolutely terrible customer service. They do not care about their patients. They do not check with insurance to see if basic labs are covered like every other office does and expects you to do it like it isn’t common practice among doctor’s offices. The practice manager, Stephanie, said they don’t have the time to do that for every single patient. It’s sad that places like this lack human decency to treat individuals how they would want to be treated. The doctor ordered it and now I have an almost $300 lab bill. I learned a valuable lesson from this. Unfortunately, now I know why this office had openings when the other offices didn’t.
Absolutely wonderful staff. A special shout out to Shenikia for helping out with a complicated insurance issue. You guys are awesome!
Most unprofessional and uncaring provider I have ever been seen by. I had no issues with Dr Mark Lindsay, other than an inability to be scheduled as his patient. The nurse practitioner is the one I’d avoid, Red hair.
I brought my elderly mother to this practice and she was always treated by CRNP Wendy Castillo, who I absolutely adore. Sometimes the service is slow, I’ll agree, so you have to stay on top of them a little bit. But it’s a beautiful place and I always felt like mom got the best care. I would highly recommend Wendy to anyone. Unfortunately, they don’t take my insurance plan otherwise I would switch too. Thank you Wendy.
Casey is great! She is very kind and listens to my concerns. I’m able to get an appointment anytime that I need it, usually within a day or two.