5 Comments

1. Customer service was awesome. Jessica was very helpful. Thanks

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2. Mrs.Ratcliff was very professional, reasonable, and worked in a timely manner! Everything was done quickly and correct. The first time! I could tell I had her full attention and can’t think of one bad moment of my experience. She was nice and pleasant to speak too! I hope you experience her as well

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3. I called to get price quotes for my car and camper. She took my information on both, my name and number and NEVER called me back! They must’ve met the quota for new customers.

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4. I usually don’t leave reviews especially negative ones. But a heads up, By far the WORST insurance i have ever had. They charge an application fee hidden as an agency fee of $30. Tried to contact a supervisor about it. Told me to wait 72 hours for a call back. That was a month ago. You hold forever just to get someone. They send a bill a week after starting my policy. Tell you that there is flexible pay however they give you a due date before it’s actually due and give late fees based off that. I just paid my bill that was due on sept 5. They sent another bill on September 4 and billed it due sept 5. I’ve been holding to talk to them about it for over an hour. Customer service is the absolute worst and i will be switching

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5. Definitely give Acceptance a try! Quineshia does a great job and she will do all she can to help you find the best rate.

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