5 Comments

1. There is a worker named David I’m unsure of his role or if he is apart of management or not but he conducts himself as so. He is very polite & helpful/resourceful. Hope he gets a raise or some sort of recognition. Mahalo David

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2. Please update the store location in the google listing and Ala Moana directory. For any of those looking, it’s now on the fourth floor next to T&C. I had to call 4 times before someone picked up the phone so they could tell me where the new store was located. The first 3 times I called someone answered and it sounded like they set the phone on the counter instead of just asking me to hold. When I finally found the store, 4 employees were behind the register, yet none greeted us or even said “we’ll be with you in a moment” it’s like we weren’t there. I had to say something first. The basic costumer service here by staff is non existent. I prefer to shop online for this reason and unfortunately I when I have to go in to make returns or exchanges, I’m always met with the same kind of no urgency non existent customer service. Great shame.

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3. Great discount on selected items. Associates were nice.

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4. Workers always greet you when you enter and store is always neat and clean. When I need help , workers always happy to help me find another size also help save money 🙂 When checking out , the sales person tells you how much you save and is patient when you are getting your payment. I am always happy to go here because the workers are very straight forward and helpful 🥰 Another good thing is if item is not at store , we can order online and have it shipped to store and there is no charge for shipping~

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5. Pretty decent place! Price wise is decent, cheaper compared to Singapore, but design wise, it’s only so-so. There’s a racks and racks of discounted items to grab and they all sorted out their discounted items nicely into different siZes! So it’s easy to shop around.

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