Summarize this content to 100 words Menâs Wearhouse
đ Location: 1006 Veterans Memorial Pkwy, Tuscaloosa, AL 35404, United States
đ Contact Us: (205) 752-6679
đ Website: https://www.menswearhouse.com/store-locator/3409?utm_source=google&utm_medium=listing&utm_content=3409&utm_campaign=AL
Rating: 4
#Mens #Wearhouse
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Didnât really receive any help at all. Came in to look at suit options for my fiancĂ©, and one of the workers basically pointed at the rack. Not many options to look at either! We tried on a jacket and they gave us very vague information. Rude vibes and terrible customer service. I honestly wouldnât recommend for your wedding needs.
If I could rate zero stars, I would. This was The WORST experience and WORST customer service Iâve dealt with. Went in months before our wedding to set up the menâs tuxes.. when we went in we brought a color swatch to match the ties/bow ties to the bridesmaid dresses. I was told they would be the perfect match. Fast forward to wedding week, a groomsmen called my husband and I and told us he received his tux. I asked to see the bow tie. They gave us an ugly BROWN color.. mind you the dress color was terracotta (rust orange). So it did NOT match. After talking to multiple rude employees, and the EXTREMELY RUDE manager I was told they did not carry a color to âmatchâ our bridesmaid dresses (This was 4 days before the wedding.)⊠I was recommended to order ties/bow ties that matched the suits.. I said ok because we needed something. The manager said they would look GREAT.
Another day went by and more groomsmen went to pick up their tuxes. 3-4 tuxes were SHORT. They went up to their calves. They fixed a couple in store.. cool not that big of a deal right?
Another day went by, TWO DAYS BEFORE THE WEDDING⊠my now husband went to pick up his tux and the new âmatchingâ ties. His tux was short. The ties and the bow ties did not match each other NOR did they match the suits as I was told. The ties were shiny silver gray, the bow ties had POLKA DOTS and were gray. AND then the guy at the front desk tried charging my husband ANOTHER $250 after he was already paid in full.. just overall awful customer service.
To end the mess, we ended up ordering matching ties/bow ties on Amazon that matched better than any of the options menâs warehouse gave us. We were not offered any refunds or anything for the awful experience we went through.
I do NOT recommend dealing with these people. I do recommend a new staff, manager included.
Great helpful staff. They know their products and make sure you have a good fit before you leave the store. Suits, weddings, causal, work wear â they have it all.
Wide variety of tuxedos, suits andnice clothing. They were eager to help find whatever I needed. I would recommend the place
The store manager (I believe his name is Michael) was EXTREMELY RUDE and difficult to work with! He was trying to assist us in fitting one of our out of state groomsmen and he made it seem as if it was the most difficult task heâd ever done! He spoke in such a degrading a rude way! We do not recommend this LOCATION AT ALL!