Summarize this content to 100 words EōS Fitness
📍 Location: 780 Garden View Ct, Encinitas, CA 92024, United States
📞 Contact Us: (760) 942-3000
🌐 Website: https://eosfitness.com/gym/encinitas/?utm_source=local&utm_medium=organic&utm_campaign=evergreen_gmb
Rating: 4.2
#EōS #Fitness
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Mia is amazing. She was incredibly helpful and straight forward about the prices of everything, the cancellation process, and what kind of equipment/busy times I’d be able to expect. It was awesome how she introduced me to everyone on the tour, like I joined the gym already knowing some faces. I really appreciate how much time she spent with me because I had many questions. She was so kind! The gym itself is a wonderful price for how much equipment there is. Big bathrooms and sauna. I have no complaints. My only suggestion would be to add a mirror somehow to the squat rack section outside, it’s really helpful for deadlifters. Thank you EOS!!!!
This place is the most disgusting gym I’ve ever been to. The last 3 times I’ve used their massage chair area there has been ants on the chairs. It’s inexcusable and truly disgusting. The manager simply said this is okay because they spray once a month. I am warning everyone I know not to join until the problem is resolved. There should never be a day where bugs can crawl all over me, it makes me wonder what other germs are on here not getting cleaned
I had an extremely disappointing experience with EOS Fitness in Encinitas. I went in for a one-day trial, and they assured me that I would not be charged. However, I later found out they had charged me for an entire year’s membership—while I wasn’t even in the country!
I reached out to Michael Laguna, their Operations Manager, multiple times. Not only was he indifferent to the fact that I had been charged hundreds of dollars for a membership I never used, but he also promised to refund the annual fee and the first month’s payment. Instead, he ghosted me and continued charging my card without authorization.
This level of dishonesty and poor customer service is unacceptable. I would never recommend EOS Fitness to anyone. They are more interested in taking your money than providing any real value or service. Avoid this place at all costs.
This gym does some shady business practices. Double check your monthly statements to make sure they aren’t over charging or still charging you after a cancellation. The entire staff at this location is extremely incompetent. You’ve been warned!
READ THIS BEFORE AGREEING TO “TRIAL” MEMBERSHIP!!!
On July 26, 2024 I entered into EOS Fitness in Oceanside Ca to look at the facility. After touring the facility the gentleman pitched me a membership. I asked if there is a trial period. He brought over another gentleman who explained that the first month would be “One dollar” and I will be charged for the next month and yearly fee in one month, which amounted in total to $79.98 to be charged in one month IF I chose to continue the membership. I was told that I had 7 days to check out the gym, then I was told I had a month to check out the gym.
On August 1, 2024, one week after joining, I went to the gym to cancel the membership for various reasons.
1) much of the equipment is not well cared for.
2) The gym was very busy during the times I went
3) the stair stepper had dust in the air vents at both Oceanside and Encinitas location which is disgusting
4) There was not enough added value for me to justify keeping this membership compared to other gyms in the area.
When I arrived at EOS Encinitas I was told that they no longer process cancellations at the desk and I’d have to go onto the EOS website, go to the FAQ section and find the question about cancellations, then click the link and fill out the form.
Upon attempting to do so, the link took me to another website that would not accept my EOS login.
I ended up needing to register for an account on this website but to do that I needed my “agreement number” but the agreement number in my profile was not the correct number. Finally after probably 20 minutes, with some other number, the associate was able to get me registered. When I went to cancel the membership it made me pay the $80 to cancel, and would not let me cancel without agreeing to pay. This is a complete bait and switch scam. I want a refund and I want you all to stop scamming people. There are so many other gyms in the area, no need to waste your time and energy here.