The Hotel Carmel is a renowned establishment located in the heart of the bustling city, offering guests a comfortable and luxurious getaway. Acknowledged for its exceptional service, elegant interiors, and sumptuous amenities, the hotel meticulously ensures a memorable stay for every guest. The suite rooms, characterized by exquisite décor and modern amenities, alongside its comprehensive food and beverage service, make it a preferred choice for both business and leisure travelers. With multiple recreational areas, exclusive spa services, and a prime location, Hotel Carmel stands out as a beacon of hospitality and luxury.
📍 Location: 201 Broadway, Santa Monica, CA 90401, United States
📞 Contact Us: (310) 451-2469
🌐 Website: https://www.hotelcarmel.com/?utm_source=google&utm_medium=organic&utm_campaign=business-listing
Rating: 3.4
#Hotel #Carmel
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Location is great and room seemed clean – service was ok. However, the place and room lokkes nothing like the pictures on the site, everything is really old and warn and kinda dodgy-looking tbh. Small room and really (!!!) noisy air-con in the bathroom – so actually had to go to bathroom with No light on as to not wake up our sleeping kid. The carpets everywhere looked really old and needs to be changed IMO. Receptionist the first day was super cold and looked like someone who should have been home in bed. Also they were doing construction next door to our room (the door was tapes with plastic). The price does not match the experience.
We really enjoyed our stay here. Friendly service and always willing to help with a smile. The room was neat and clean. Excellent location.
Would stay here again and would definitely recommend 👍
Would not recommend the breakfast spot that this hotel pairs up with/works with though.
The reviews for Hotel Carmel are overly harsh. It’s an older property but very clean and nice. We found the staff to be friendly and efficient. The complaints about noise don’t account for the fact that it’s a low rise hotel in the middle of a busy city area.
Great value and highly recommended.
Horrible, worst hotel in the area
-1/10 HIDDEN FEES!!!
Ruined my whole trip. Would rather book a motel than here again!
Deposit $50 a night
Resort fee $20+ tax a night
No on site parking
Valet $40 a day
Resort fee covers the cheap water bottles and coffee packets in the room plus $5 off coupons to the over priced coffee shop next to it.
Hotel manager took 20+ minutes with no one in the lobby to check us in and still forgot to charge my card for the room and there was issues when trying to check out. We had been in and out of the lobby for days and on the last day of our trip they left a note on our checkout page that I saw said “don’t give them their car until you charge for
Their room.” And the desk person had no idea what to do because the manager clearly didn’t want to deal with his mistake and left
The note for one of his employees to deal with. Bad management. Elevator can only fit 2 people at a time if you’re using the luggage carts and is a super tight squeeze. Despite resort fee no employees help with the struggle it is to get their janky broken carts in there. Elevator also horrible gets stuck and you have the repress the buttons and hold the door close to make it move.
Room was MUSTY smelled like trash and armpit. bed was uncomfortable. No view from windows just wall and tree blocking any view or sun. Restroom was small and the shower had such bad pressure and changed from freezing to burning hot water every minute. Constant noise and construction going on in the 4th floor kept me up during the morning. Didn’t give me a blanket only a sheet had to ask
For one. No microwave, no fridge, no area outside to sit or smoke No breakfast. No pool or spa, no anything remotely close to a resort so the resort fee is pretty flabbergasting. If you want to smoke you have to Stand out in the street next to valet and the homeless guy who walks circles around the front. A motel like motel 6 or best stay is the equivalent to this ugly musty rundown shabby wanna be hotel. 3 days for a queen size
Bed room costs us $1,200 after all the hidden fees were done. We had the money but this hotel painted itself as some nice resort near the beach and lied and scammed me at every opportunity. DO NOT BOOK HERE WORST HOTEL HIDDEN FEES!!!!!
Great location and history didn’t make up for its poor conditions of the room and customer service. Heating & cooling units are ancients and the guests were suppose to turn on the breaker switch in order to make it work and apparently takes 30 plus min to work, no hangers, wifi is spotty, no consistent hot water and worst of it all, angry and unhappy staff all around that would snap at you with questions or slam your door on their way out. Nightmare for business travelers. Avoid it at any costs!