Franklin Automotive is a reputable name in the automotive industry that prides itself on delivering high-quality vehicles and exceptional customer service. Established with a commitment to innovation and excellence, franklin automotive has carved a niche for itself in the market, offering a diverse range of vehicles including sedans, SUVs, trucks, and vans. The company’s dedication to safety, reliability, and sustainability is reflected in their modern, eco-friendly models designed to meet evolving consumer demands. With its robust after-sales service network and comprehensive warranty, franklin automotive ensures peace of mind for its customers, promoting a loyal customer base. The company continues to expand its influence within the automotive sector, offering competitive pricing, stellar performance, and a commitment to shaping the future of transportation with advanced automotive technologies.
📍 Location: 2880 Acton Rd, Birmingham, AL 35243, United States
📞 Contact Us: (205) 969-2886
🌐 Website: https://franklinautomotive.com/
Rating: 4.8
#Franklin #Automotive
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Before going to Franklin, I had been going to the Subaru dealer in Hoover and just felt like they charged way too much and didn’t have the experience and knowledge I would expect from a dealership. They quoted me between 2k to 4k to fix a wiring issue by replacing the entire wiring harness.
I took the car to Franklin and Brad said they would troubleshoot the wiring/electrical issue and were able to solve for less than 1k. They also fixed other issues (some big, some small) that I had been putting off (it’s an ’07). All for less than what the dealer was going to charge!
I just got my Legacy back and it feels as good as when I bought it. No more noises, no more engine codes, A/C running great and it runs smooth.
Brad did an excellent job with explaining me the “why” of each repair. They mostly use OE parts, but in one case he offered to reduce the cost by using an aftermarket part where it made sense. I really appreciate the fact that he took into account the value of the vehicle vs. the cost of repairs. I didn’t want to spend more on repairs than the cost of the car. He called that out before I even brought it up myself!
What a relief to have a solid Subaru mechanic in the area that I trust!
They did a great job putting my big brake kit on my WRX. Brad communicated well with me and Nick did an incredible job on the install
Most car shops will take the easy route and just swap out a battery if you show and say that the battery keeps going dead; not Franklin. They did diagnostics to find out that there was a parasitic draw somewhere in the system and also informed us that we still had 1500 miles on the bumper to bumper dealer warranty. Not only did they not perform a bunch of work that was covered under warranty, they ultimately saved us thousands by allowing us to go to the dealer! 2 thumbs up for Franklin.
Franklin automotive is amazing! They have taken care of our vehicles for years and I trust them completely! They are so kind, honest, and helpful and even have a shuttle to take you home or to work if needed!
I am from out of state and came here all four years of college to maintain my car and repair any issues. The gentlemen at Franklin always take the time to explain everything in detail to myself, and then usually Dad gets looped in, and they have always taken great care of my vehicles! I always appreciate the work they do and would highly recommend!