The Ritz-Carlton, Rancho Mirage, a prestigious resort and luxury hotel located in the heart of Palm Springs, California, offers an exquisite escape for discerning travelers. Known for its exceptional service, sophisticated amenities, and elegant decor, this iconic resort has catered to affluent guests since its establishment in 1970. With sprawling grounds, covered-outdoor patios, a well-stocked library, a fully equipped fitness center, and landscaped gardens, visitors can enjoy a tranquil atmosphere. The hotel remains an epitome of luxury, showcasing a range of dining establishments from casual to fine dining, hosting world-class events, and hosting exquisite weddings. Specializing in personalized service, attentive hosts, and delectable culinary experiences, The Ritz-Carlton, Rancho Mirage, offers an unforgettable stay for those seeking opulence and comfort.
đ Location: 68900 Frank Sinatra Dr, Rancho Mirage, CA 92270, United States
đ Contact Us: (760) 321-8282
đ Website: https://www.ritzcarlton.com/en/hotels/pspps-the-ritz-carlton-rancho-mirage/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Rating: 4.6
#RitzCarlton #Rancho #Mirage
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Such a beautiful hotel both inside and out! Once you walk through those doors you know youâre going to enjoy your stay. Joe our front desk attendant was exceptional! Very friendly and helpful! Each day he was there he greeted us and was so wonderful in helping out with directions etc.
The views are astounding! Rooms are very clean and comfortable! Make sure you have lunch at the State Fair and sit at the bar. DJ our bartender both days was also exceptional! He took his time explained the large line of tequila they have and was very engaging and friendly! We really enjoyed having lunch both days with him as our bartender. Everyone was amazing!
I have stayed at the Ritz Carlton Rancho Mirage for over a decade but this stay in August of 2024 was absolutely incredible because of the front desk staff member named non-other than Joni. She helped us enjoy our stay and allowed us to rest and enjoy all the facets of this property. My husband and I booked spa appointments and enjoyed the private jacuzzi, cold plunge, dry sauna, steamed spaces and aromatherapy showers that each had different infused sents ; Eucalyptus, Lemon and even Mango. The spa is open until 6pm each day so it would be smart to plan for a solid 4 hour time frame with time on most sides of the treatment you book. The entire property has also been refreshed in such a great way â the decor has now a natural mid century flow with the lobby bar still remaining that bold gold and orange. We love it! The gym attendant Miguel was also quite wonderful and always happy to see us. The spa gift shop sells the candles you want â as each property has its very own smell and this is truly one you should own, as well
**Review: The Worst Hotel Experience of My Life**
I never thought Iâd be writing such a review, but our stay (or should I say lack of stay) at the Ritz Carlton Rancho Mirage was an absolute disaster. As a father traveling with my pregnant wife, we were expecting a relaxing and welcoming environment. What we got instead was nothing short of a nightmare.
Upon arrival, after a long and tiring journey, we were informed at the front desk that my credit card was being declined due to some âsecurity issue.â It turned out there was a reading error, something entirely beyond our control. Rather than helping us resolve the situation, the hotel staff just turned us away, as if we were a burden.
No alternative solutions were offered, no compassion, nothing. My wife, who is heavily pregnant, was left standing in the lobby, exhausted and stressed, while we were essentially told to find somewhere else to go. This level of indifference from what is supposed to be a world-class hotel is absolutely shocking.
I understand that mistakes happen, but the lack of empathy and basic human decency shown by the staff at the Ritz Carlton Rancho Mirage is unforgivable. We werenât asking for special treatmentâjust some help, or even just a little understanding.
If youâre looking for a place where you and your family will be treated with respect and decency, I highly recommend staying far away from this hotel. Our experience was beyond disappointing. It was dehumanizing. Never again!
This past weekend, my wife and I celebrated our first anniversary at the Ritz-Carlton Rancho Mirage. It was exactly what we needed to unwind and reconnect. The place itself is incredible â everythingâs designed to make you feel pampered.
The staff were top-notch. Everyone we interacted with was friendly and professional, but Cristian at the front desk deserves a special mention. He went the extra mile to ensure our stay was flawless.
If youâre looking for a luxurious getaway with impeccable service, the Ritz-Carlton Rancho Mirage wonât disappoint. Weâll definitely be back for another stay in the future.
My wife and I stayed here, while she attended a seminar for her job. I stayed in the room and worked while she was in class. The whole resort is amazing. Everything is clean and classy just like every other Ritz. The two restaurants on site were amazing. We eat only at the resort. The staff were extremely friendly and helpful. I would not hesitate staying here again at all.