OfficeMax is a leading provider of business supplies and equipment, delivering comprehensive services and a vast product range for small to medium-sized enterprises (SMEs) and large corporations. With over 25 years of experience, OfficeMaxâs extensive assortment of productsâincluding office essentials, technology, and furnitureâis aimed at enhancing productivity and creating a comfortable work environment. Offers a seamless buying experience through their online platform, mobile app, and extensive physical locations across the US. OfficeMax also provides value-added services such as same-day delivery, in-store installation, and professionally managed storage solutions to help customers choose and acquire the right solutions for their business needs. Their commitment to customer service, support, and efficiency makes OfficeMax a trusted partner for businesses seeking to optimize their operations. (Word count: 98)
đ Location: 7765 Airport Blvd SUITE 925, Mobile, AL 36608, United States
đ Contact Us: (251) 633-0918
đ Website: https://www.officedepot.com/storelocator/al/mobile/officemax-6629?utm_source=google&utm_medium=organic&utm_campaign=gmb_6629_website_retail
Rating: 4.5
#OfficeMax
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Small Business owners donât even waste your time please. So I have a new printer with an error message for printing on the roll of vinyl I purchased. Since it was a bit of an emergency I went ahead and proceeded to order poster prints for to complete a customers order until I could get printer support to assist. I originally went to Office Depot on Airport but was advised to select the Schillinger Rd location because they were out of adhesive poster paper. With the cashiers assistance I was able to complete my business order and used my Office Depot bucks since I paid for the annual business subscription for print services. I arrived at this location which is across town for me to find that the posters printed werenât what was listed at all. The print quality was horrible. I was told that the it was something wrong with my customer if they were looking at the images on the poster that hard? The posters were fabric, no where on the website does it list fabric poster. The cashier then argues with me telling me the site is pretty accurate and I selected the wrong thing until I showed her the order screen in the app and the print options. She responds well all I can do is refund you and you can order poster glossy poster board but you wonât get it today. At this point she works with the manager to process a refund to then tell me I have to wait 4-5 days anything I order at the time I have to pay for. Well I wonât be getting back cash for my order youâre just putting bucks back on my account. So at this point Iâm frustrated and ask for the manager who of course takes his time to come back. Not sure why he left without acknowledging me in the first place since there was an issue. He then says okay well complete the order for the poster board today. I go in the app to reorder and the price jumps from 20.99 for a 16 x 20 poster to 32.99 glossy poster board. I needed 4 so at this point Iâm totally upside down on the cost of my customers order if I pay this price. First you gave me something I didnât order then I had to make a fuss about even getting you to correct it and then have to pay almost double out of pocket to actually get what I ordered in the first place. I have politely called and cancelled my business subscription. As a small business if I canât depend on what Iâm paying for then I can take my money elsewhere where it is appreciated. Keep your bucks, poor customer service, and subpar print services.
I wanted a very special design on a business card. Lady listened, looked at my sample and made a card sample that was beyond my wildest expectations. She was a perfect example of what customer service should be.
Great printer at the best price on that day if anyone else.
Had a really good experience getting a huge poster printed for a display! 15 X 50 inches! This one was too long to be cut by machine, so a staff member literally cut the whole thing by hand. Perfect job! Gotta give this guy a shout out. Thanks Montez for taking the extra time to make it look perfect! â€ïž
Very bad staff, the store manager doesnât understand anything. I wanted to buy a new chair for $500 so I asked did they have cards I could pay in installments. I applied for the card, and after approval and giving them all my information, including social, they told me to pay cash? Why do I have to pay cash? They told me the card would arrive in your mail in two weeks, which is the first time Iâve seen anything like that. They will spoil the business. These workers are not recommended to deal with and I advise the company to change the store manager