Clinica Sierra Vista Elm Community Health Center is a comprehensive healthcare facility aimed at delivering holistic patient care in the Elm community. As a local partner dedicated to promoting health, preventing disease, and managing chronic conditions, it offers a range of services tailored to diverse patient needs. The Center functions with a multidisciplinary approach, providing integrated care that encompasses primary care practices, specialty services, outpatient clinics, and preventive programs. Clinica Sierra Vista Elm ensures access to care for all demographics, emphasizing education, community engagement, and involvement in addressing health disparities. Through teamwork, innovation, and patient-centric services, it strives to improve quality of life and foster a thriving, healthier population in the region.
š Location: 2740 S Elm Ave, Fresno, CA 93706, United States
š Contact Us: (559) 457-5200
š Website: https://www.clinicasierravista.org/?utm_source=LOCAL&utm_medium=organic&utm_campaign=GMB
Rating: 2.4
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I arrived for my appointment, checked in, and sat there for at least 30 minutes before they called me. When they finally called me, they told me they couldnāt see me because I checked in TWO MINUTES late for my appointment! And the only reason that even happened is because I had to wait a few minutes before I got checked in, so I was on time. I just canāt believe they made me sit there for half an hour just to tell me they couldnāt see me. Why didnāt they tell me that when they checked me in?! Afterwards, I called and asked to speak to the supervisor, and I was just sent to voicemail. Iām switching providers ASAP.
had second thoughts after the medical assistant attitude! First she did not even introduce herself and she had an attitude against me , she was very short and snappy in a way that I felt like I did something wrong š she proceeded to take my vitals and just threw the temperature cover on the floor and no sanitizer nor hand washing before or after. The provider thought was very pleasant and polite, very good bedside manners..other than that I had a good experience
Called about refills For medication that I need for existing condition concerning my heart and the call center is extremely rude And unprofessional and refused to set an appointment for a doctor to see me immediately regarding my medication. Once I mentioned to them that I was recording, miraculously found my medication refill that I placed in the app . Iām assuming because they knew that Iām getting ready to expose them, they gave me an extended appointment for the following month hopefully by then my heart donāt stop due to fluid Around my heart because of not having my meditation, if so there liable and it will be their fault. I do you have the name of both People that decided to give me the runaround and was very rude. Lis is 1, she supposed to be there head nurse. So Iām gonna do them a favor right now and contact the state of California BSIS, OSHA, BBB MY INSURANCE COMPANY TO FILE A Grievance AND SACRAMENTO CA. And I suggest that everyone else that has an issue with them start doing the same as well as taking it to the local media and maybe theyāll be a change, And maybe this company will retrain your staff to be more respectful and professional when dealing with patients.
āAgentsā are rude and they get mad as soon as you ask them any questions about the appointment that youāre TRYING to schedule so THEY HANG UP on you, so rude to play with anyoneās health like that. Find a different provider who is PROFESSIONAL and works with INTEGRITY
Would give 0 if possible . Got 15 staples in my arms. On Mon 19th and was told could come here to get them removed. Then they called me today (day before) removal appointment just to tell me they canāt remove them. Unprofessional!!!!