Champion Chevrolet Service offers a comprehensive car maintenance program focused on ensuring the longevity and reliability of Chevrolet vehicles. With skilled technicians and state-of-the-art facilities, it emphasizes a preventive approach to auto care, including regular check-ups, fluid replacements, and timely repairs. Their aim is to maximize performance, safety, and fuel efficiency for Chevrolet owners, contributing to an enjoyable and trouble-free driving experience. Customers benefit from honest pricing, expert advice, and an extensive service menu tailored to each vehicle’s needs, thereby fostering trust and ensuring a satisfying impression of quality care.
📍 Location: 921 S Clinton St, Athens, AL 35611, United States
📞 Contact Us: (800) 686-8972
🌐 Website: http://www.championchevrolet.net/
Rating: 4.3
#Champion #Chevrolet #Service
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If I could rate a 0/5 stars I would do so, I had the worst experience at the Champion Chevy Service Center. I would definitely not recommend this place to anyone after my experience today. I went in to get an oil change for my vehicle with an appointment. I did not leave until 2 hours after a simple oil change appointment. Nobody apologized for the inconvenience time. But besides that not one person in that building thanked me for using their service. I went in with my kids and the short red haired lady behind the window kept giving stank faces to my kids. Also, my kids accidentally spilled a bottle of water in the waiting area and I notified the shoulder length blonde lady behind the computer and all she did was knod her head without looking at me while I was speaking to her. The water spill didn’t get cleaned up until 20 mins later after many workers passed by the waiting area. And also after a customer almost fell had I not warned her about the water on floor. As I was ready to pay I asked the short red haired lady behind the window if she could breakdown my total. She got annoyed and huffed and puffed and yelled at another coworker to come over and break down the total for me. (I don’t get why she couldn’t just give me the breakdown herself since the papers were in her hand.) That other coworker was also annoyed and pointed at the paper and said “It says on the paper what was done on your vehicle.” I guess it’s a crime to ask for a breakdown of the total before paying. The whole staff in Chevy service center in Athens needs to be retrained on giving great customer service skills because they are all giving Champion of Athens a bad reputation. In conclusion, I had been a loyal champion member for over 10 years having bought my first car and upgrading to a mom car but after the awful experience I had today I will not be stepping one foot back in that place.
What can I say about Champion Service? Today I went in to get my oil changed; my 15 month old tagged along! The staff was so great with him! The Service Manager Leon Vickers held him and walked around with him looking at cars etc and he even let my son walk around his office space! They made us feel like valued customers! Definitely a proud member of the Chevy Family! Thank you so much. 💓
I took my daughter’s car in to have remote start added. The service department was absolutely wonderful! Cedric went above and beyond to make my experience pleasant, he made sure I knew that it would take longer than anticipated and even got me a ride so I wasn’t stranded at the dealership all day. I will definitely bring all of our vehicles in to Champion when they need to be serviced.
Highly recommend this service department! After calling a different service department who told me to drop my car off and it would be 2 days before it was even looked at, I called Champion. It’s a bit further of a drive, but completely worth it. They got me in and out the same morning. The service department even took the time to show me what needed to be replace. They have earned a repeat customer.
I am a repeat customer. Justin was great and very helpful with sale of a used vehicle I was interested in.
I asked for a certain monthly payment and the end result was around where I was wanted to be. I will continue to do business with this company. Good customer service and a good inventory on the
lot. If you are looking for a reliable used vehicle or a new one, do yourself a favor and go see Champion in Athens, AL. On 72. Great people!!!