Cricket Wireless Authorized Retailer is a reputable business that offers a range of authorized smartphone services, products, and accessories directly from Cricket Wireless. This type of retailer ensures customers receive high-quality, reliable service and products which are supported by the mobile network carrier. By shopping through an authorized retailer, customers can benefit from knowledgeable staff, potential discounts, and warranty information. In addition, these retailers often provide value-added services like device setup, configuration, and troubleshooting, ensuring a smooth and enhanced customer experience. Hence, Cricket Wireless Authorized Retailers serve as an essential resource for customers looking to maximize their mobile service satisfaction.
📍 Location: 1001 Main St, Gardendale, AL 35071, United States
📞 Contact Us: (205) 282-0426
🌐 Website: https://www.cricketwireless.com/stores/ll/US/AL/Gardendale/1001-Main-St-Bldg-A
Rating: 4.1
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I had bought a phone from Cricket in Warrior seemed slow and had problems with some apps. I was in Gardendale and stopped to see if they could solve my problems and switch to a simpler phone for my wife and
could still get on the Internet. Devon surely impressed me. He was courteous, patient,understanding.He genuinely was concerned and persistent in making sure we were satisfied with the new phones. My phone is now working great and a lot faster. My wife is happy with her new phone. Devon was outstanding. If you want it right see Devon. Also if you check the negative post I think you will see the complaints were before Devon came in.
I want to give a huge shout-out and thank you to the manager Devon at this location. This young man has went above and beyond to help me. I somehow got locked out of my phone and this young man worked magic to get me back in. I cannot thank you enough for your time, patience, and your knowledge!
I Come to this location because of the service. I drive past two locations just to come to Gardendale, because Devon at this location knows his stuff and is always there to help no matter what the issue is. Thank you Devon!
I have only visited twice and the first time my experience was wonderful but the second time, not so great. The girl did not want to help me at all. She had some friends in the store sitting around and was more worried about talking and entertaining them than helping a customer out. I cracked my screen and went in to see about another phone. Although I have insurance, I wanted to see about getting another phone. I inquired about a couple of phones and just so happens they were all sold out that same day. The last one I asked about, her comment was “what about it”? I left and went to the ATT store to see about getting my service switched over. Once my plan runs out next month I will be taking my service elsewhere. This isnt how you treat a customer just because you don’t want to be bothered and are more worried about socializing with your friends. I’m sure I’m not the only customer you have lost due to this rude employee.
I work at this store but I’ve also been a customer of Cricket for 9 years. I love their service. I’ve been to several states and nene have had a problem with the service. I would never change services.