Best Buy, an iconic American multinational consumer electronics and appliances retail company, operates in the United States and Canada. Specializing in products ranging from computers, TVs and smart home technology to mobile phones, appliances, and gaming consoles, the company offers customers an extensive range of high-quality, innovative options. Best Buy is famed for its vast physical and online stores, providing expert advice, knowledgeable staff, and a no-cost, no-obligation return policy. They compete with giants like Amazon, but their in-store experience gives them an edge. Best Buy’s business model focuses on convenience, value, and community, aiming to deliver a seamless shopping experience whether in-person or online. Their commitment to technological advancement and strong customer service continues to solidify their standing in the retail ecosystem.
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📍 Location: 8300 Rosedale Hwy, Bakersfield, CA 93312, United States
📞 Contact Us: (661) 587-0675
🌐 Website: https://stores.bestbuy.com/ca/bakersfield/8300-rosedale-hwy-856.html/?ref=NS&loc=ns100
Rating: 4.1
#Buy
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Came into Best Buy with a s24 ultra that I was going to use on the trade-in program for a pixel 9 pro XL. The girl said that the s24 ultra was not in the system and could not do anything about it Found that kind of fishy since the phone has been out for over 6 months.Went in the next day and no problem. Took my ID fingerprint and traded the s24 ultra for a pixel 9 pro XL. I think that girl didn’t want to spend the 30 minutes with me to exchange the phone that day. Poor poor customer service.
2 months ago went to Best Buy, Thrilled with my experience at Best Buy in Bakersfield. from selecting the perfect washer to the seamless delivery process, the washer works flawlessly and the delivery team was prompt, courteous and professional. I appreciate the care they took in installing and ensuring everything was set up correctly.
thank you Best Buy Team 😉
We were shipped the wrong open box ipad from this location as we are a few states away. We bought a WiFi&celullar instead they shipped a WiFi one in a celular and WiFi box. We went to a local store to tell us this and we had to go through 2 more phone reps (which are overseas by the way) to get our money back because of the mishandling of that purchase. Make sure employees are paying attention to serial numbers because your return policy is not as what it used to be years ago and the end user has to go through many hurdles to get things corrected.
Nice place I just bought a farm in gps for my truck and Best Buy employee his last name is peters said why you paying full amount of your products and he applied Best Buy credit card for me. Guess what I got Best Buy card. Thanks to peters
Five stars for the young man who ended up helping us after his boss (who deserves one star) was not nice at all.
Tried writing whole story just way too long.
Either way don’t order off Amazon and have it sent here or if you do don’t go to the girl with the low long brown ponytail she is unprofessional.
As I look at the other reviews I really think there is a common denominator here. A little customer service training could go a long way.
Ps if anyone at Best Buy cares to know what happened send a reply