Direct Auto Insurance offers comprehensive coverage tailored for motorists, emphasizing affordability and convenience. It provides auto liability, collision, and comprehensive protection with competitive rates based on the customer’s driving history and risk profile. Choosing Direct eliminates middlemen, ensuring the insurer-client relationship is straightforward. Customizable policies cater to diverse needs, with user-friendly digital platforms enhancing customer experience. Their strong focus on value-driven services and transparent processes makes it an appealing option for those seeking a straightforward and cost-efficient car insurance solution.
📍 Location: 2081 S College St Unit C, Auburn, AL 36832, United States
📞 Contact Us: (334) 539-5932
🌐 Website: https://local.directauto.com/alabama/auburn/2081-south-college-street?y_source=1_MTYxNTA1MDEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Rating: 4.5
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The lady was absolutely wonderful answered every question and was very fast with all the results. Dakota was a very lovely person an holds a very excellent rapport with her costumers. Megan and I had a wonderful time with Dakota. Thank you . Megan Beavers. Dakota should get a raise for being a wonderful person.
Called today with questions about my policy and the young lady was extremely helpful. It was handled quickly and precisely. Thank you so much!
Service was great agent was very good. Erica E
I am writing this review not as a customer but as a supposed business partner. We as a dealership sent a lot of business to Direct and we were part of the referral program. Tax time is our busy time of year, and we sent customer or called for customers, and they wrote numerous policies. Long story short is they did not pay us they referrals for those. Seems convenient at the busiest time of year. I did reach out to the marketing manager Tyler and I told him it was unfair to say you would do something then don’t. I told him we would not refer anyone else to Direct until this was resolved his reply ” ok don’t no big deal” now that just shows they do not appreciate only the dealerships that give them business it tells me they do not care about customers that keeps them in a job. Let me make this clear this is not about the money at all its about principal and doing the right thing.
I’ve purchased insurance a few times with direct auto insurance. Mr. William Banks was a great help. Ge definitely makes sure I’m a happy customer. Thanks William for doing a great job.