Popeyes Louisiana Kitchen, a popular fast-food restaurant, specializes in Southern-inspired Cajun and Creole-style dishes. Founded in August 1972, it quickly gained fame for its unique chicken sandwich, characterized by its crispy skin and spicy seasoning blend that continues to captivate diners. The brand follows the āItās the Boss!ā motto and prides itself on customer service and consistent taste across its locations. In addition to its signature sandwich, Popeyes offers a menu with sides like warm Crawfish Red Beans & Rice and hushpuppies, as well as variety in drinks and desserts. Popeyesā commitment to quality food, friendly service, and distinctive flavors has solidified its status in the fast-food industry.
š Location: 2532 S Figueroa St, Los Angeles, CA 90007, United States
š Contact Us: (213) 261-6658
š Website: https://www.popeyes.com/store-locator/store/restaurant_81905?utm_source=yext&utm_medium=referral&utm_campaign=organic-local-listings
Rating: 3.8
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Probably the best fried chicken Iāve had in the US, but strongly recommend to take out, the dining environment is a mess.
The food was great, I must admit. The service however was terrible! I seen this big box deal online being advertised for $6.99 and thought what a deal .. two pieces, two regular sides, and a biscuit! However at the restaurant I did not see the deal being advertised. I asked the cashier Johnathan about the deal and price and he recommended ordering online since it would cheaper. I placed the and order on my phone and waited. I went back to the counter after several minutes to ask was it ready when the very rude manager interrupted me mid sentence asking how did I order. I stated via phone she then stated to go outside. I was confused and asked why and she said delivery and mobile was outside now. I had not noticed any signage so I went out and looked for myself. I seen absolutely no signs about mobile orders picking up in a specific location however I did see one for ādeliveriesā. I spoke with Elana again, and she rudely again told me to wait outside in this line designated for ādeliveriesā per the signage. Had I not ordered online I would requested a refund but I didnāt want it to be a hassle going through my bank since it was an online order via the Popeyes app. I will not return to this location! And I would like to be contacted by corporate to ensure this doesnāt happen to anyone else using a mobile app but having to stand in a delivery line.
Itās open but drive thru & online order only at night. All the customers line up in front of the drive-thru pick up window and wait outside.
The service and food are terrible. I asked my order politely to a chubby guy with glasses about 3 times and he just ignored me lol. Only the manager helped me out. I waited 20min for a fast food fried chicken. And of course itās NOT fresh and freezeā¦
THE FOOD HERE IS HORRIBLE !! My Shrimp Platter was cold. The shrimp were very greasy and stale. My chicken was very cold and disgusting. They didnāt give me honey for my biscuitās. The drive thru is very slim, I barley could fit my Widebody Challenger in it. I dont recommend this location.
Look at this mac&puck, saddest thing Iāve ever seen. Oh and this place aināt elderly friendly, old small lady tried to order there the cashier straight up told her use the kiosk. No help or nothing.