Summarize this content to 100 words Save Mart
đ Location: 5750 N First St, Fresno, CA 93710, United States
đ Contact Us: (559) 435-9324
đ Website: https://savemart.com/
Rating: 4.2
#Save #Mart
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Another incredible convenience supermarket I personally like đ, absolutely huge and feasible and this is the largest save mart I came across until now and it has everything starting with candies and ending up with tasty delicious seafood, highly recommend this supermarket and it feels like youâre going to Walmart neighborhood market and better .Isabella was an outstanding helpful agent who helped me locate some items instantaneously once I asked for help âŠand deli expert named Serena helped us I. The deli with delicious sandwiches and crab salads . They even have the rare enfamel infant formula thatâs weâre shortage of recently. I just call em to confirm . Wonderful service and great staff ..
This particular Save Mart needs a complete overhaul of at least 75% of their employees. Rude, confrontational, arrogant, and slow when checking items like really slow. Now reason Iâm leaving this review is due to behaviors one would deem unacceptable in a professional environment especially with the Save Mart logo. Guess itâs just a logo now but not a brand that once stood for exceptional customer service. I watched a homeless person come in AND IMMEDIATELY LIKE 5 staff members start following him. I get it he probably has stole before. But what caught my attention is this one particular employee with a beard, hat, small white guy who I guess thinks he is big & tough(small man syndrome) he comes up to this homeless guy who is leaving and starts threatening him in front of all the customers including my 7 year old son. He was saying to this guy as he was following him out of the store â YOU WANNA FIGHTâŠYOU WANNA FINISH IT â about 3x until the homeless guy was beyond view. This homeless individual was about 5â3 and 100lbs bone rail thin probably hadnât eaten in days. Point being is that employee who âthinksâ he can fight is in for a rude awakening one day when he crosses the wrong one. He was only being tough because of his size advantage even though he was only maybe 165 at 5â8 it was still a advantage especially against a malnourished homeless bum. Now if my son wasnât there this guy would have got a piece of my mind and he wouldnât had done anything because unlike him Iâm a real fighter (6â0 â 185lbs). I used to compete in Muay Thai regionally and overseas. We donât teach to talk to people like that especially trying to act tough in front of your co-workers. We teach de-escalation & compassion. Oddly enough another customer a older short stout bald Irish looking guy with a beard & quite intimidating himself wasnât happy about that situation either & pointed out later that this employee claims to be a martial arts expert himself and works in the meat dept & brags to customers about his accomplishments. Now come to find out this âregular customerâ of 24 years is also a former competitive MMA fighter with a BJJ background & teaches at a local BJJ Dojo. We both agreed that this situation could have been handled differently especially by a self proclaimed martial artist this guy claims to be đ€Ł. They should either retrain that hot head or terminate his employment. Customers donât need to see that. He could be a danger to everyone with a temper like that.
I regrettably recount my recent experience with Save Mart in using their rug doctor rental service. Upon completing my rental earlier than anticipated, I sought to return the equipment; however, I encountered challenges as there was no staff available at the designated desk on multiple occasions. Subsequently, I was informed during my second visit that no assistance was accessible for facilitating the return process. As a result, I delegated the task to my husband, only to discover that he was unjustly charged a $37 fee for the oversight, which was indisputably the storeâs error on 3/24/24. I hope that this feedback serves as constructive criticism for the establishment to enhance its customer service standards and rectify such mishaps in the future.
Needed a few itemsâŠtwo 16oz jars of coffee, 1/2 gallon of milk, 3 haagen dazs ice creams, pints, n 4 breakfast microwaveable bowls, foodâŠ$64.25!!!
Never go there againâŠitâs supposed to be SAVE martâŠnot âWere Halla expensive â mart!!!
Everyone is chill here and friendly. The shopping center has plenty of parking. They also have self-checkout.