Summarize this content to 100 words Rhonda Evans – GEICO Insurance Agent
📍 Location: 1631 Montgomery Hwy, Birmingham, AL 35216, United States
📞 Contact Us: (205) 824-4449
🌐 Website: https://www.geico.com/insurance-agents/alabama/birmingham/rhonda-evans/?y_source=1_MTQ5NTQ3MzctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Rating: 4.3
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Buying car insurance can be so time consuming and confusing. But Joanie and everyone at this Geico location are very nice and willing to go the extra mile to help. Very knowledgeable and friendly and makes car insurance not scary.
Rhonda did not disclose information that caused my premium to increase, due to programs I was never made aware of. Anything to get more money in their pocket…
I purchased a car today and was looking into insurance for it, comparing rates between a few places. Michelle got me a quote insanely fast offering the same coverage as my current insurance provider but for almost $60 less. I had a new policy and proof of insurance before I even drove off the lot! Thank you Michelle!
This place straight up sucks. Called to request a change with my policy. Was told ” I’m with a customer I will call you back”. Took my name and number but never received a call back. Waited to the following day and called three times using option 3 (update existing policy) with no answer. Called again and pressed option 1 (open a new policy) answered on 2nd ring. I told the lady my issue and she put me on hold. Came back and said no one here received a call from you yesterday. I proceeded to tell her the agent took my name and number but never returned my call. She said well we only have 3 people working and we’ve been busy. I said great thing I wasn’t in an accident. She said well we can handle that but not policy changes. I said well go ahead and cancel my policy. She said you need to call the 800 number to do that. Would recommend any agency on the planet but this one…..
Joanie is always eager to provide whatever service I need and she does so with a smile on her face. I am always able to get someone on the phone or by email in an appropriate time. I could not be happier with this company! If you want affordable insurance that provides kind and helpful assistance where your needs are met I would highly recommend them Joanie is amazing!!!!