Summarize this content to 100 words Atherton Appliance & Kitchens
📍 Location: 695 Veterans Blvd, Redwood City, CA 94063, United States
📞 Contact Us: (650) 369-1794
🌐 Website: https://www.athertonappliance.com/?utm_campaign=gmb
Rating: 4.1
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This store is a cut above all the other appliance and big box stores. The staff was very knowledgeable and helpful. They didn’t try and “close the sale” at the time because they understood I was not there yet. When it came time to purchase a short while later their price was a slightly more competitive, but the service, appointment scheduling, delivery and installation was just so so much better.. we have more appliance to purchase and Atherton Appliance is where we will go to and be confident that we will get a good deal and great service.
Popped in to see some appliances and they had a sales guy show us around and educate us on the different options. We are considering them vs another local competitor but prices seem fair and competitive based on the quote I got so far.
This company is a scam. We spent $51,616.44 with them in 2020 for an entire new-built house worth of appliances. Big mistake. Customer service is a non-existent joke. They don’t respond timely to emails, phone calls, or voice mails. They leave you waiting on hold for, literally, hours. Four years on, I struggle to get warranty service because the warranty provider, “Complete Care,” with whom they contract with, cannot get the correct information from them and therefore cannot process my warranty claim. Go elsewhere. Any where. If I could go back in time and pay double to a competitor, I would. The frustration is not worth it. I am happy to send copies of my email exchanges with them to anyone who is considering working with them. Don’t.
Atherton Appliance & Kitchen helped me make my dream kitchen and outdoor barbecue area top notch with their excellent customer service.
I’m a designer and very detail oriented. From start to finish I was very impressed with their inventory and experience.
After COVID many appliances were on back order and have long wait times, however, all team members including Tom, the CEO, was on top of all my ordered items and installation information. There was constant communication from start to finish.
I am speechless and never have had this kind of service as if I’m their only customer. I have introduced Atherton Appliance to all my clients and friends and they are all happy campers!
I would highly recommend working with Atherton Appliance & Kitchens. My family has purchased multiple different appliances from them over the years. They have an amazing team who are knowledgeable, helpful, hardworking and personable!