5 Comments

1. I’d give 0 stars if I could. When we got there, we were told the maid forgot about our room and we’d have to wait. No big deal. We waited a few minutes and then it was ready. Honestly, it was obviously ready because it wasn’t cleaned. Dirty dishes still in the dish washer, dirty wash cloths hung on the shower rod, a piece of molded fruit in the floor. The best part and the reason you shouldn’t say here is the gigantic roach that was in the floor at breakfast. I’ve attached a picture.

   I called to speak with the manager and was told he was out until Monday. My brother said something about the roach to the front desk. They apologized and then wanted to know if it was still alive 🤷🏻‍♀️

   I know mistakes happen. I’m fine with that. But almost $500 a night for a dirty room and roaches is not something I’m fine with.

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2. Business trip for two weeks. Nice sized rooms with small kitchen and all the utensils needed. They had a small fitness center that worked for my needs. A small pool. Breakfast was one of the better hotel breakfast I have had. They do a little welcome happy hour Monday though Wednesday and that was very good as well. Would stay here again for sure.

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3. I had high expectations for this stay and was very disappointed. We have stayed in San Antonio stay bridge and it was extravagant. Our room was hot and would not cool off . The air filter to our ac had an inch of dust on it! The room smelled so musty. The carpet was disgusting through the whole hotel and any tile looked like it hadn’t been mopped in weeks. If you stay less than seven days apparently they do not sweep or vacuum , which okay can you at least put a broom in the room seeing we have a kitchen to cook. Housekeeping I would absolutely give a 0. At one point the housekeeper came in and just handed my brother the towels and trash bags and left. Shampoo was fine but conditioner and body wash were so watered down it did not even make suds or condition. Applejuice and orange juice were both like water . Our floor smelled like weed the whole stay . This was nothing like what we expected, especially for what we paid. The first night I pulled the sheets down to get in and there was a dead fiddle back in the bed. The room was dirty when we arrived and we found trash under the bed. Beer bottle lid right out in the middle of the living room floor. How can you miss that cleaning? Last but not least the pool was green all along the walls. I honestly should have saved the money and paid for a motel six .

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4. These ratings 600 plus are well deserved. The staff from top to bottom is a trained to smile (genuine). the rooms are well maintained and management is truly professional and helpful. I stay on the road over 100 days a year. I do not rate hotels. This was deserved my time and recommendation.

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5. This was a really great experience. The breakfast was good, the room was clean, and the weekday happy hour with macaroni and cheese and chicken was a nice treat. Complementary bags of ice and no fee for parking were great benefits too. Definitely a great value for the money.

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