5 Comments

1. I needed a truck. I called Michelle, explained my situation. She called me back immediately and said “When can you get over here? You’ll need the following items and I’ll have you in something you won’t be disappointed in. The process was easy and not time consuming, now I’m the owner of a 2021 Silverado. Shout out to Coastal Auto and Michelle for an easy, painless truck buying process.

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2. I recently visited Coastal Auto Group to purchase a pre-owned vehicle, and I must say, the experience exceeded my expectations. From the moment I stepped onto the lot, I was greeted warmly by the staff (Jon and Josh)who were eager to assist me without being pushy. They patiently answered all my questions and provided transparent information about the vehicles I was interested in. What impressed me the most was their honesty and integrity throughout the entire process. There were no hidden fees or surprises, and they worked hard to ensure I got the best deal possible. I left feeling confident in my purchase and grateful for the exceptional service I received. I highly recommend Coastal to anyone looking for a reliable and trustworthy dealership.

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3. Ok so here is the real review. Previously I wrote that this place is a great place to buy a vehicle well, I was wrong!!! DO NOT BUY A VEHICLE AT THIS PLACE!!!! They are crooked as a question mark! I bought a 2008 Chevy Impala from these people on November 28, 2023. I noticed after parking it in my carport that it’s leaking some kind of fluid so I called up there and they told me to take it to Foley service center which, by the way is a great place to go anyway I took it to them they told me it had six oil leaks in it, one leaking from the oil filter housing one leaking from the timing chain housing and another leaking from the rear main seal and two other spots where it’s leaking. I called up to coastal auto and spoke with Mike and he told me he was going to get in touch with John the finance manager, or whatever and he called me back and told me that there was nothing they could do. They couldn’t put me in another vehicle and they’re not gonna repair the oil leaks so basically now I’m screwed. The thing that got me was Mike told me to just drive it with the oil leak and that It’s Not that big of a deal. So what I’m saying is just do your research before you spend your time and money and waste all your money buying any vehicle from these people because they will not help you at all and 90% of the time the vehicles that they sell has some kind of major problem that’s hidden that they know about before they even sell it to you. I would spread it around to not buy a vehicle at coastal auto group because you’re gonna end up getting screwed. I spoke with my lawyer and I will be taking these guys to court.

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4. I called because I was looking for help to refinance my truck into my wife’s name to get my credit clear and get ready to purchase a home next year. I was told over the phone after running my wife’s credit that I would be able to get it in her name at $545.36 a month at 7.75 percent . Awesome !!
   So we put our baby in the truck and drove 30 minutes out of the way . When we get here no one greeted us nicely . Then when Jon (the guy I spoke to on the phone) came in, we all went into the office to sign papers. He then said that in order to get that deal he has to add $3,400 onto our loan for the 48k mile warranty because it was a promo going on to be able to get that interest rate. I feel like this is something that should be told to someone before they come all this way. Anyway very disappointed.

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5. WOW!!! My wife and I purchased 2 vehicle from Jon and Jason. I spent 33 years in the automotive industry and I can tell you that this is the place in Foley to buy! No outrageous doc fees and simple and understandable finance terms! Great job guys! Chris and Tish

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