Summarize this content to 100 words Farmers Insurance – Alex Nunez
📍 Location: 1447 E Colorado St # D, Glendale, CA 91205, United States
📞 Contact Us: (818) 252-8133
🌐 Website: https://agents.farmers.com/ca/san-fernando/alex-nunez?SourceID=AMPALFGMAG&utm_source=GMB&utm_medium=Local&y_source=1_MTU0NjUyNC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Rating: 4.8
#Farmers #Insurance #Alex #Nunez
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This agency was a willing hatchet man for Farmers’ Insurance, which is taking the rug from beneath homeowners statewide. Farmers required extraordinary changes to property, including removal of all landscape within five feet of a home – in suburban areas far from high wildfire danger. Then they ghost you, fail to return calls and don’t show up for appointments. It became pretty clear they’re just dumping clients. I don’t trust these guys.
This agency has taken over from my previous agent who retired. I needed their assistance with resolving a title issue for the insurance company and May was so helpful and patient with handling everything (and with me!). Transitions like these can often be challenging but both Alex and May made the process easy for me.
Harassing me with several phone calls and emails per day is bad for business. Please stop calling and emailing me because I never showed interest to buy your insurance gimmick. Your cold calling has now earned you a one star review.
Melvin, customer service representative is very helpful. Very professional and patient. He goes out of his zone to get answers to all my questions. Also help resolve my issues. Very good customer service.
Alex Nunez has been my agent for over five years. Both him and his team are outstanding. Insurance isn’t what any of us want to deal with so they do it for us. Whether it was making sure my teen drivers were covered (and not) when they were coming back and forth in and out of state for college (saving us a ton of money by suspending coverage when they were not driving) or just paying our bills, this team handles it all. I never have to call them. They call me, take my information over the phone, and make sure all of our needs are met. When I had an accident, not only were they compassionate, they were professional. I have switched all the insurance I can over to this group not just for the rates (which were lower than the competition and why I originally went with them) but because of the outstanding service they provide. I don’t write a lot of reviews but when people are that good at what they do, they deserve some recognition for their work. This group is truly exceptional and should be an example to all customer service organizations. Whatever they are doing works and I congratulate their dedication to a job well done.