Summarize this content to 100 words Lee’s Air, Plumbing, & Heating
📍 Location: 5456 W Mission Ave, Fresno, CA 93722, United States
📞 Contact Us: (559) 423-0101
🌐 Website: https://leesair.com/
Rating: 4.8
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Fernando did an amazing job finding the issues and explaining multiple options for
the job. He was very professional, polite and knowledgeable. I’d recommend him and his crew to anyone. Thank you!
Francisco was very professional and walked me through all of the work he was performing. He was able to evaluate my AC unit’s issue, order the parts and fix it all in one day. The scheduling staff was also very courteous and helpful. I’m very satisfied and would definitely recommend Lee’s to others. Thanks!
Juan called in advance, was on time, professional and very nice! I’m super impressed with the whole Lee’s Air protocol! Love the tracking option, so I could see how far away Juan was before he got here! My AC unit is clean and quiet and I’m sleeping like a baby! Thank you!
My 17 year old HVAC system decided to stop working on a day that hit 113 degrees.
I was really looking forward to Lee’s same day availability to come and look at my system. I thought to myself, now this is real customer service. Even when the technician arrived, he was very proper and even wore shoe covers inside my house. I really wanted to think they are amazing after almost 2,000 positive reviews.
Sadly, after he looked at my HVAC he gave me two options:
1. Replace my entire unit for somewhere between $20,000 – $30,000
2. Repair my current system (he didn’t recommend this option) for $18,000
3. He refused to replace my broken capacitor 🤔
That seemed like a salesman, pressuring you into buying something when you desperately need it. So, I called a few other places and fixed my capacitor replaced for only $200
1 week later update: Lee’s contacted me, and sincerely apologized. They refunded my money and offered to pay the $200 I paid the other guys.
🤩 They made a customer for life!
I recently had my AC serviced by Marshal Lyman with Lee’s Air, Plumbing & Heating, and I couldn’t be more satisfied with the experience. Marshall arrived early but didn’t mind waiting until I arrived home to let him in. He was incredibly courteous, and explained every step of the process.
Overall, he delivered top-notch service, and I highly recommend them to anyone in need of AC maintenance or repair.