5 Comments

1. Extremely nice people to deal with! Fast and attentive service. If you’re looking for tires of any kind, you just found a good spot!!!

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2. Summary: Caused a lot of damage to my rims and was told by the owner that I was “being too picky” after shamelessly trying to displace blame. See photos showing SOME of the damage to one rim. The other rims are similar.
   Long story: I’ve been using Firestone without issue for years but decided to support a local business and save a few extra bucks in the process. Boy did I learn you get what you pay for.
   They failed to seat the bead on one of my tires and didn’t notice the tire wouldn’t hold air until I showed up and pointed it out to them. The owner said they were so busy he hadn’t looked at my car at all, so he had no idea the tire was flat, but stated there’s no reason for a new tire to not seat properly on a new rim. Some goop and 45 minutes later my tire was glued to my rim. Good luck next shop to change my tires.
   When I got home, I noticed they severely gouged, scratched, and rashed all four rims on each lip, face, the sides of most spokes, and even on a couple inside surfaces. Went back the next day and before the owner saw the rims he said he personally looked at them when they were done and they were in pristine shape (remember he told me he didn’t notice my tire was flat because he hadn’t looked at my car at all?). When he saw the rims he admitted the damage was from mounting the tire but said it’s impossible to mount low-profile tires without damaging the rim. I told him Firestone had done it for me on 4 sets of tires without a single scratch. Then he said, “Ya know you come in here with tires you bought from somewhere else and want me to put them on, what do you expect?” I asked him if I had bought tires from him if his shop would have been more careful and not damaged my rims and he started stumbling over himself trying to backtrack. Also, I tried to buy tires from them, but they don’t care ANY in my size. Then he tried to say it wasn’t his shop that did it. I pointed out the metal in the gouges was pristine bare metal without any brake dust (my rims were covered in dust) and that he was the first shop to put tires on these rims and previously admitted the damage was from mounting the tires. Then he changed his story again and said, “You’re just being too picky” and kicked my rim for some reason.

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3. Run! The owner is an incompetent and rude. I would not put my vehicles safety in these peoples hands.

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4. Mark was absolutely great to work with. My daughter is at Troy for collage and away from home. I called about a flat tire and Mark was willing to help any way possible! He offered to have his daughter give mine a ride back to get her car or even drop the car back off to her on campus. Customer service goes a long way in my book and I will definitely be using them for anything we need! Highly recommend!!

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5. The were the best and the service was amazing. We are from out of state they fixed my car and never even changed me anything at all. Thank you guy’s for all you did for us. Your an amazing group of guys.

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