Summarize this content to 100 words Desert Paradise Resort Hotel
📍 Location: 615 S Warm Sands Dr, Palm Springs, CA 92264, United States
📞 Contact Us: (760) 320-5650
🌐 Website: https://www.desertparadise.com/
Rating: 4.6
#Desert #Paradise #Resort #Hotel
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Really enjoyed our 4-night stay here over Memorial Day weekend. Staff was very friendly and helpful the entire stay, constantly checking in on us and asking if there was anything they could do. They offer breakfast every morning until 10; they also offered free snacks and free sodas and seltzers, which was a nice touch.
The hotel is small – I didn’t count but maybe 12-16 rooms is all. It was quiet and not a party crowd, which I appreciated; not a young crowd either. The pool and hot tub were both functional and clean, as were the lounge chairs and the grounds.
Rooms were a little dated but still very comfortable and clean. Our room was spacious too. A/C worked great to keep us cool. Most importantly, the beds and linens were clean and comfortable to sleep on.
Hotel is in a great quiet location, surrounded by other small resorts. It’s walking distance from a few places – we walked to Townie Bagels and the Tool Shed bar.
Would 100% stay here the next time I come.
Recently had a wonderful stay at this lovely , beautifully kept resort. The staff could not have made us feel more welcomed, our room was very clean, and the bed was super comfortable! Can’t wait to come back!
I was looking to stay at a Garden of Eden for gay men so am very blessed to have found this place. Time and the outside world don’t exist. All I can feel is love, compassion, peace and humility emanating from every corner of the resort. It’s a carefree environment where people of all body types, ages, backgrounds and personal philosophies come together to experience perfect love. Rejuvenation to me means coming closer to God and this resort provides that.
I stayed for three days in August, and it was a fantastic experience. The staff was so kind and professional. They take pride in ensuring guests are happy and comfortable during their stay. The room was comfortable and had lovely detailed amenities that you may find at other resorts. The grounds were beautiful, well kept, and just lovely to be in. Great location as well, with many bars and restaurants a few minutes walk or a quick drive away. Other guests were nice, and I appreciated the relaxing vibe.
I will be back! Thank you to everyone involved in making this resort a great place to stay.
How to lose a 13 year customer:
The new owners are Desert Parasites. They have completely failed at basic levels of customer service. During an economic downturn, they cut services and maintenance yet increasing prices. All rooms are still in desperate need of renovation and repair. Don’t walk around the room with light colored socks on, the tile work has far too many areas for dirt and whatever else lands on that floor to be on the bottom of your feet.
1). No snacks in the room
2) Pool was cold enough to not be able to get in in the evening (10-20 degree water temperature decrease)
3) Refrigerator with refreshments by the pool is gone
4) Hammock is gone.
5). Sauna smells like mold and regret.
6). Toilet still runs in the same room unless you force the handle up (I told them about it 4 months prior)
7). Broken glass shelf with shards of glass just left there for guests to cut themselves
8). Housekeeping services came 1 time in 4 days to make up the room. Came another time to remove towels yet fail to replace them or even clean the room.
9) No shampoo or body wash in the room for 4 days. Empty containers which I noticed when I wanted to take a shower after the flight in.
10) Bed spring still broken.
11) If you want to remove anything, remove that tacky artsy metal grate on the front door that has cut my fingers multiple times over the years.
If Jeff wants to be condescending when a customer brings up concerns, here is a list that he can reflect back on. Jeff, learn a bit from Carson and Rick’s level of customer service. Hence 2 stars instead of 1. We came for the service and amenities, and when both suffer, then customers look into your competitors and book their trips for the start of the season with them. At least your competitor is close.