Summarize this content to 100 words Downtown Car Care
📍 Location: 410 St Francis St, Mobile, AL 36602, United States
📞 Contact Us: (251) 375-1246
🌐 Website: https://www.downtowncarcare.com/
Rating: 4.8
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The absolute best customer service I’ve experienced at any mechanic shop! My truck went into safe mode while traveling and the dealership told me 1-2weeks and These guys did it in 1 day!1 Thank you all for going the extra mile and getting me home on time!!
Had a blowout on my way back home to Florida from Texas. Called them the next morning, and they had to order them. Were supposed to be there by 1:00 but weren’t on the truck. Donna called and told them my situation and said they better be on the 3:00 truck. They went ahead and took the tires off. They showed up, and I asked what time they closed. Donna said, “When you leave.”
I highly recommend this shop whether you’re traveling or a local .
I’ve used them four times on two separate vehicles and the issues were fixed the same day.They are completely honest and thorough. Customer service is the best around.
Donna is such a pleasure to talk to during a potentially stressful situation. I highly recommend Downtown Car Care!
I do not have the words to describe how much I appreciate finding Downtown Car Care today. I was in a bind with a dead battery while my husband was out of town. This was the easiest thing I have done in a while. Staff was wonderful and SO helpful, and the service was perfect. So worth the call. I checked out their website to learn the other services they offer and WILL be using them as much as possible. Thank you so much for making my day !
Last minute saviors! I got out of work around 5pm on a rainy Tuesday in Downtown Mobile and to my disbelief I had a flat tire. I looked for nearby mechanics and found Downtown Car Care, I quickly called them knowing that they were closing soon, they answered and gladly took on the challenge to fix my tire. They got it done! The staff was helpful and friendly and I’m grateful they were able to fit me in last second. I definitely recommend them to anyone in Mobile. I’ll be coming back to replace my tire, as they recommended I should, since I compromised the side wall. Thanks guys!