Summarize this content to 100 words Riley’s Auto Sales
📍 Location: 10388 CA-41, Madera, CA 93636, United States
📞 Contact Us: (559) 206-1053
🌐 Website: https://www.rileysmadera.com/
Rating: 3.2
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I purchased my vehicle from D & D auto sales this past year and was very pleased working with the staff and the vehicle was everything that was reported. After my vehicle was totaled by a fallen tree I went directly back to D & D and purchased another vehicle. Thank you for your great service!
This is David Riley I am the owner of Riley’s Auto Sale’s.
Rebecca Valenz did indeed buy a car from us and did indeed call us 3 days after buying the car to say the check engine light came on! We told her to take it to our mechanic to see what is going on! SHE NEVER WENT! Then 3 weeks later out of the blue calls, she calls
us and tells us that her car is overheating! So AGAIN!! We tell her to take it to our mechanic, to see what’s going on! SHE NEVER SHOWS UP AT THE MECHANIC’S, NEVER CALLS US AND THEN WRITES THIS REVIEW FOR WHATEVER REASON!!
SO WHAT ARE WE SUPPOSSED TO DO???
SO, even after all this, we are still willing to help you! we have called you about taking it to the mechanics since we made appointments for you, but you never show up?? He blocks out time for you when we make an appointment for you and when you don’t show he dings me $50.00!
So we can only do so much for people! This was a 2002 VW Beetle and a 20 year old car will always give you problem so here we are!! When you post stuff like this it’s very damaging to the business especially when you don’t tell the whole story!
Update: the car my friend purchased here blew up in a month. DONT BUY FROM HERE.
Terrible customer service, came to check out cars and he wouldn’t let me test drive a car said I needed “to be financed and accepted” but my friend didn’t need that when she pulled up yesterday. Also assumed I couldn’t afford the car I was asking about. I wont be spending any of my money here since you profiled me incorrectly and denied me a test drive. Also will never recommend this place to anyone again.
Im giving 2 stars because they helped me with a fast and easy purchase, initial customer service was great. However, two weeks after purchase of my car, the check engine light came on, contacted Riley’s Auto, with no response back. Had it taken in to run a diagnostics, and it appears many codes came up, the one most expensive, was the catalytic converter. Now, HOW? did this pass? Well, a week later took for my first car wash. Water came flowing down through the roof. Contacted the car lot again, they messaged me back this time on this situation, back and forth convos’ than sent me a number to contact someone. Two days later, no call back. PLEASE BE CAREFUL AT THIS PLACE, TAKE A MECHANIC AND CODE READER. 4/21/23 still no actions taken by RILEY’S AUTO SALES
I went in not expecting to be driving away with what I got. First let me say that the owner was very polite and listened to what I was looking for in a vehicle. He suggested a vehicle based on my needs and what I was looking for to replace my Ford Explorer. He put me into a very nice, safe and reliable 2000 Subaru Outback. I didn’t lose my drivers seat adjustments which helps tremendously with easing my back pain during long drives, I didn’t lose my 4 wheel drive capabilities and I didn’t lose my cargo space (it’s actually larger than the Explorer) and I didn’t end up in a car that was super low to the ground (which is what I dreaded the most). I gained AMAZING gas mileage, newer year vehicle with less miles, leather seats, two sunroofs, a middle shoulder and lap belt for my son and so much more! I believe this car is very safe as the owner stated, we got rear ended 4 days after purchasing and it didn’t even make a dent in the bumper. I learned there is actually a whole safety panel beyond the bumper for extra protection. Although I told myself I’d never be one of those moms who drove what looked like a station wagon, I am beyond pleased with my purchase and glad that I felt comfortable enough to trust the owner and his suggestion. Thank you D&D! When I’m ready to upgrade to a newer model, I’ll check with you first! 🙂