Summarize this content to 100 words Pitts Automotive, Inc
š Location: 1807 Hargrove E Rd, Tuscaloosa, AL 35405, United States
š Contact Us: (205) 556-1155
š Website: https://pittsautorepair.com/
Rating: 4.7
#Pitts #Automotive
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Pittās was unbelievably fast and professional.
Their diagnostics are unlike any other mechanic shop Iāve ever been to. They caught major issues that other local shops and even the dealership didnāt catch in the same week. They provide detailed pictures and recommendations per issue and offer generous warranties. 100% the shop to go to for any issue you have.
I was worried I wouldnāt be able to find a place I could trust to fix my carās air conditioning problem. Without air conditioning in this brutal heat, my car was useless to me. Pitts Automotive did a full diagnostic, and gave me an itemized list of costs for labor/parts, which included 36K/36mo. warranty on service and repair items! Thatās peace of mind. Plus, the people are lovely, Maggie shuttled me back and forth to my house. It was so nice of her to do that! My car was repaired well enough to use, so I donāt feel stranded while waiting for parts. Fixing my car has never been such a pleasant experience!
Update: My carās air conditioning is working beautifully. A great place to get your car serviced, and excellent customer service as well. Highly recommended!
Best car repair service in Tuscaloosa. The Pitts service was friendly, fast, and comprehensive. They kept me informed consistently and explained thoroughly everything that needed to be repaired. They even sent pictures and videos!! My car went from 3 weeks of sitting untouched at one shop to being checked and repaired in 3 days at Pitts. I canāt sing their praise enough. Highly recommend!
Pitts did an amazing job working with me when i had to get my van towed out there (after they closed!). They worked with me and the tow driver to get it in. Very good communication throughout the process and detailed pictures of what the issue was. Very professional and fast and fixed the issue. (And had a gift baggie as well when we picked up). Maggie at the front desk was very knowledgeable and up to date on what was going on and keeping us in the loop
Highly recommend them and the staff!
I brought my car in for ac repairs and Pitts staff went above and beyond in diagnosing and repairing the issue. They tried 3 different ways to fix the issue and explained clearly what was wrong.They were very clear about what steps were being taken and I really liked getting an estimate with photos of them doing the procedures!!!! I will definitely bring my vehicles back here and thank them for their great service.