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1. The staff is awesome (Jaime, Robert, & Marlon have been accommodating for all my concerns). Ive only been here a week; so far I am loving my view and my apartment and community:

   Nothing what I didn’t expect that “everything in California” comes at a price… parking, parcel handling, have extra fees from rent. The dog jog is under construction and smells like I’m going to catch something but it’s nice to have versus going on the street with my dog amidst all of the drug dealing and chaos outside the building. I have heard this is Mid Market, Union Square, & Lower Nob Hill but all of the reviews say it’s safe.

   The 12th floor terrace is magical and the Wi-Fi cafe is a nice spot when working remotely. I have tried the gym and thankful for the discounted fees of EV charging.

   So far neighbors have been friendly and no issues.

   Update: Listing for Neighborhood is actually misinformation & I was horrified to learn I live in Tenderloin amidst all the drug dealers, mental health, & homelessness right outside the door. The building has gone through some ups and downs but I still like the community and when my neighbors are being considerate and clean up after themselves and their pets, things are nicer. New management is making changes for the better. Cleaning crew are constantly busy and appreciated!!!

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2. 50 Jones is an absolute gem in the heart of the Tenderloin. My husband and I feel extremely safe and love this building, the staff and fellow neighbors. We are walking distance to virtually everything. Our apartment is modern and truly lovely, we couldn’t be happier! The staff here are beyond exceptional and have helped us with our move and ensured our comfort and ease. We are so happy and grateful to be here!

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3. Doesn’t respond to work orders and will falsely mark them as complete.
   Walls are thin, you can hear a mouse pee on cotton in the next unit.
   Poor management
   Bad neighborhood, constant shootings on the block. Definitely not a place for children.
   Amenities don’t always work.
   They charge for pest control and I haven’t once seen pest control. I’ve even requested pest control.. nothing.

   There is a gym and free coffee
   Security is nice people but it’s not really security, more like a door man.

   Two entrances (one stays broken)
   2/10 do not recommend

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4. DO NOT MOVE HERE!!!

   I have lived here for almost a year now and I regretted my decision the moment I moved in.

   From the start of my experience, when I was sent my lease agreement by an assistant manager (sent on Feb 28th), it included a cost amount that I had not originally agreed to. When speaking with the assistant manager about the issue, he seemed very unapologetic and tried to imply it was my fault for asking for so many quotes on different units.

   After I was all moved in, I have had several concerns arise that I will list below:

   1. Parking Garage security – I have witnessed homeless roaming the garage and have personally gone to the concierge to inform them of this. The garage is also always under construction (I have been here a month and there has only been a single week that it was working properly) so it is left open (sometimes with a security guard, sometimes not).

   2. Obvious drug dealing directly in front of the unit – This leads me to feel unsafe leaving the community because there is cat calling from these men and sometimes it attracts violence from others. One of the photos includes crime scene tape that was placed outside of the building after a woman was shot. They also blast music every Friday/Saturday night from 10:00PM – 3:00AM and the cops do not seem to care (the manager suggested calling the cops but there are cop cars that drive passed it throughout the night… they do not care!!). These individuals also have no problem approaching young women. I was told “you’re too pretty to be out here alone” which in the tone it was said, sounded more of a warning than a compliment..

   3. Shady neighbor – In my first month here, there were various incidents that made me feel unsafe to live next to this resident. I have attached a few photos for reference to the information below:
   • Overdose in the middle of the night (paramedics banging on his door in the middle of the night)
   • A lot of traffic of non residents visiting his unit – were clearly under the influence and it continued for months
   • Extreme amount of garbage/clothing left outside of his apartment that smells of smoke and rotten items that leave the entire floor smelling of a strong odor
   • vandalism on the walls next to his unit
   • Has pulled someone into his apartment and held them at knife point
   •Very loud throughout the night, slamming doors purposely and listening to music loudly late at night and it can be heard very clearly as the doors have a small space underneath for the sound to come through.

   4. Dog run unsanitary – a couple weeks after moving in my dog became ill. After speaking with other residents with dogs, their dogs experiencing the same symptoms so they advised me not to walk my dog on the dog run to avoid sicknesses being passed. The dog run has also been under construction for almost a year now. Photo included! One of the things that sold me to this property was this amenity in order to avoid the dangers outside.

   5. Fire pits have not been in use for months and I found out the hard way after hosting an event on the rooftop on a cold afternoon. I had expected the fire pit to be an option when guests got cold, but unfortunately, they were not. This includes the rooftop and downstairs patio area. When doing a tour, they do not mention that these have not been in use for months.

   6. Homeless everywhere using drugs, using the entry ways as a spot to urinate, making themselves comfortable in front and on the side of the building to do whatever it is they like. And I do mean whatever it is they like!

   7. Lack of staffing.. Management has been a revolving door along with limited maintenance staffing as well. So do not expect your concerns to be resolved.

   In conclusion, I am not just writing this review to complain. If I could prevent anyone from having to endure what I have had to while living here, I will. I just hope changes can be made to make this beautiful space enjoyable. I will absolutely not be renewing my lease and will advise anyone who asks not to consider moving to this location.

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5. Do not move here, I would give 0 stars if I could. We lived here for 2 years and not only is the neighborhood terribly unsafe (we watched 3 shootings from our window), the staff is horrible. No one ever is working in the leasing office, I am convinced no one works there anymore. Security is horrible and the “concierge” is the WORST concierge I have met in my whole life. He keeps his head down at the desk, never speaks to anyone when they come in, and if you do need his help he is SO rude. Additionally, amenities are never working – the dog jog has been under construction for 12-months with no progress, the market entrance door (which is the only safe entrance) never works, and the windows are never cleaned. Good luck getting your packages because there is never anyone at the desk to let you in the package room when deliveries do not log your package in the system. When we first moved in the leasing staff had consistent and good employees, but about 6 months into our least there was huge turnover. That said the maintenance and cleaning staff are so wonderful.

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